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    Holiday Inn Downtown St. Paul

    Hospitality

    Guest Service Representative - Home2 Suites Minnetonka

    Minnetonka, United StatesOn-SiteFull-timePosted 3mo ago
    All Holiday Inn Downtown St. Paul jobs

    Job description

    Join Our Team as a Front Desk Rockstar!

    Position: Front Desk / Guest Service Representative Shifts Available: 7:00 AM – 3:00 PM 3:00 PM – 11:00 PM  Weekdays & Weekends Available

    Be the Smile That Starts Every Stay

    In hospitality, first impressions mean everything—and that’s where you come in.
    As a Front Desk / Guest Service Representative, you are more than just the person behind the desk—you are the welcoming smile, the problem solver, the storyteller, and the heartbeat of the guest experience. You set the tone for every stay, creating moments that guests remember long after checkout.
    If you love connecting with people, thrive in a fast-paced environment, and take pride in delivering exceptional service, this could be the perfect role for you.

     What You’ll Do

    As part of our Front Desk team, you’ll:

    • Welcome guests with warmth, professionalism, and genuine hospitality
    • Perform check-ins and check-outs efficiently and accurately
    • Answer incoming calls and assist with reservations and guest requests
    • Provide helpful information about the hotel, amenities, and local area
    • Resolve guest questions and concerns with care and urgency
    • Communicate clearly with team members to ensure seamless guest experiences

     What We’re Looking For

    We’re looking for someone who is:? Friendly, positive, and energetic ? Passionate about hospitality and helping others ? Professional and reliable ? Comfortable multitasking in a fast-paced environment ? A strong communicator—both verbally and in writing ? Able to stand for extended periods ? Available evenings, weekends, and holidays Hospitality or customer service experience is a plus—but the right attitude and personality matter most!

    Why You’ll Love Working With Us

    - Supportive, positive team culture - Opportunity to grow and develop within hospitality - Be part of creating memorable guest experiences every day - Work in an energetic, people-focused environment

    Ready to Make an Impact?

    If you’re someone who loves people, brings positive energy, and wants to be part of a team that takes pride in exceptional service—we’d love to meet you!

    Apply today and help us create unforgettable stays.

    Job details are sourced from the employer's original posting.

    Open job posting
    HO

    About the company

    Holiday Inn Downtown St. Paul

    Holiday Inn Downtown St. Paul is hiring for a full-time Guest Service Representative. As a Front Desk Associate, you will be responsible for providing an exceptional guest experience at all times.

    View all Holiday Inn Downtown St. Paul jobs
    Industry
    Hospitality
    Open roles
    5

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