Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.
As a Room Assignment Coordinator, you play a key role in delivering the ultimate Alaska experience. With precision and care, you ensure guests are matched with the perfect accommodations—balancing comfort, logistics, and unforgettable adventure. Your behind-the-scenes coordination helps create smooth transitions and magical memories in one of the most breathtaking destinations on Earth!
- Coordinates all guest room assignments, and enters data into the hotel's property management system.
- Routinely applies knowledge of Company products, services, and policies to provide excellent customer service.
- Proficiency in the use of computer business applications, with working knowledge of computerized reservations systems.
- Ability to communicate clearly, verbal and written, with customers, management, and employees.
- Ability to evaluate customers' needs, respond to questions, and collect and enter data into a computer.
- Must pass a pre-employment background check.
- Minimum age of 18 years is required to reside in company housing, where available.
- Must be eligible to work in the United States. Holland America-Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-2B status).
KNOWLEDGE, SKILLS, & ABILITIES
- Ability to prioritize work, and maintain attention to time constraints, while working in a team or group environment. You must also have the ability to organize work, meet deadlines, maintain attention to detail and accuracy, and supervise and manage staff.
- Ability to work in a fast-paced environment with multiple tasks and external influences.
- Ability to work independently with minimal supervision while achieving daily goals.
- Ability to support and comply with company policies, procedures, and guidelines including support and comply with company health and safety standards.
- Ability to stand/walk/work on feet for a minimum of 8 hours per day.
- Travel - FREE CRUISE AFTER YOUR FIRST SEASON!
- Reward for Referral Program
- Experience – Of a lifetime!
- Rewards & Incentives
- Community Service
- Employee Activities
- Professional Growth
HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.