The Credit Manager is responsible for overseeing and managing the company’s credit and collections department to ensure the timely collection of accounts receivable with the goal of minimizing bad debt losses and maximizing cash flow. This position plays a key role in establishing credit policies and supporting customer relationships through professional and effective account management.
Key Responsibilities:
- Oversee all aspects of the company’s credit and accounts receivable functions, including collections, and accounts receivable payment application processes.
- Oversee the process of evaluating credit applications, establishing credit terms and limits, and monitoring customer accounts to mitigate financial risk.
- Develop, implement, and maintain credit and collection policies and procedures to ensure consistency and compliance.
- Monitor aging reports, identify delinquent accounts, and manage collection efforts Communicate directly with customers to resolve billing disputes and negotiate payment arrangements as needed to maintain positive business relationships and avoid bad debt.
- Manage collection escalations for delinquent accounts, including preparing documentation for legal action, obtaining judgments, managing and processing post-judgement garnishments and representing the company in court proceedings.
Qualifications:
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field (or equivalent experience).
- 5+ years of experience in credit management Strong knowledge of credit analysis and collections law.
- Proficiency in software systems; advanced Excel skills preferred.
- Excellent communication, negotiation, and problem-solving skills.
- Proven ability to lead and motivate a team in a fast-paced environment.
- Detail-oriented with strong organizational and analytical abilities.
