Care Manager

Are you a driven Care Manager with a passion for growth, recruitment, relationship building, and outstanding care delivery?

This is more than a Care Manager role. This is an opportunity to launch and develop a new domiciliary care branch, establish a high-performing team, build strong community networks, and create a service that makes a real difference to people's lives.

We are seeking an ambitious, commercially minded Non-Registered Care Manager who is excited by the challenge of growing a successful home care business from the ground up.

Why Join Home Instead?

At Home Instead, we believe that outstanding care starts with outstanding people.

When you join us, you'll become part of a supportive and experienced leadership team that genuinely values collaboration, professional development and shared success.

What We Offer You:

• Holiday pay, pension scheme and wellbeing support scheme

• Ongoing learning, NVQ/QCF qualifications and clear progression routes
• Refer a Friend Scheme
• Access exclusive employee discounts with a wide range of UK retailers, including discounted gym memberships, family days out, MOTs, servicing and more
• Build strong connections through our regular Care Professional coffee mornings
• Benefit from a dedicated mentoring scheme designed to support all new team members
• Stay informed and engaged with our monthly company newsletter

About the Role

As our New Branch Care Manager, you will take ownership of developing and expanding our domiciliary care service within the local community. You will be responsible for recruiting exceptional care professionals, generating new business opportunities, and ensuring the highest standards of client care.

This role is ideal for someone who enjoys a blend of operational management, business development, sales, recruitment, and people leadership.

Key Tasks

Business Development & Sales

• Develop relationships with local healthcare professionals, community groups, and referral partners
• Generate new client enquiries and convert assessments into care packages
• Increase hours of care delivered and achieve branch growth targets
• Promote the service within the local community and represent the business at networking events
• Identify opportunities to expand services and maximise branch performance

Recruitment & Team Building

• Lead the recruitment, selection, and onboarding of Care Professionals
• Build and maintain a pipeline of high-quality candidates
• Deliver engaging interviews and recruitment events
• Ensure excellent retention through strong leadership and support
• Foster a positive and professional branch culture

Care Quality & Operations

• Oversee care assessments, reviews, and service delivery
• Ensure person-centred care remains at the heart of everything we do
• Monitor quality assurance processes and client satisfaction
• Support compliance with CQC regulations and company policies
• Lead and motivate a growing team to achieve exceptional outcomes

Ideal Candidate

• Experience within domiciliary care management, coordination, or supervision
• Proven recruitment experience and a track record of attracting quality care professionals
• Sales, business development, or relationship management experience
• Excellent networking and communication skills
• Strong leadership and people management abilities
• A commercially aware mindset with a passion for growth
• Ability to work independently and drive results
• Full UK Driving Licence and access to a vehicle
• Level 3 Health & Social Care Qualification (Level 5 desirable)
• Enhanced DBS check (or willingness to obtain one).
• Excellent understanding of CQC regulations and compliance requirements.
• Strong leadership, coaching and people management skills.
• Strong organisational and IT skills, including Microsoft Office.
• Ability to remain calm and effective when managing multiple priorities.
• Flexibility to meet the needs of the business, including participation in the on-call rota.

Who We're Looking For

You'll be energetic, entrepreneurial, and passionate about care. You'll love meeting people, building relationships, recruiting great talent, and turning opportunities into lasting client partnerships.

Most importantly, you'll combine commercial drive with a genuine commitment to improving the lives of older adults.

If you're looking for a role where you can build something special, develop a thriving team, and make a meaningful difference every day, we'd love to hear from you.

What happens next?

• As soon as you apply, one of our friendly recruitment team will be in touch with you within 24-48 hours
• We will arrange an interview with you
• If you’re successful, you can be working with us ASAP

Congratulations! You’ll then be part of our fantastic care team here at Home Instead

Apply now to start your care journey with us