GENERAL JOB DESCRIPTION Reports to: Security Director

Department: Security

FLSA Status: Non-Exempt

Employment Status: Full-Time

Position Title: Security Supervisor                         Position Status: Essential

Home/Life Services Inc. established in 1995, is a community-based, human services organization committed to improving the economic and social health of families impacted by homelessness. Operating from a client centered perspective, Home/Life provides a safe and therapeutic environment that supports the social and economic independence of its families served. By developing and implementing innovative services and programs within our Families with Children’s facilities, we provide case management and job counseling, as well as help our families access the economic housing support that allows them to enter and stay in permanent housing.

Under the direction of The Security Director, The Security Supervisor is responsible for providing security to the facility and manages a team of Security Guards that ensure all residents and staff are observing facility rules. The candidate must have a valid NYS Security Guard License, NYS Fire Guard Certification (F02), and a Certificate of Fitness (F80).

DUTIES AND RESPONSIBILITIES

The responsibilities of the Security Supervisor include but not limited to:

Administrative:

· Ensures daily log, visitor and resident daily and nightly sign-in logs, and other records are maintained in an accurate and timely manner by security staff

· Responsible for the accurate recording and reporting of Security Staff payroll

· Must report a Priority One to Program Director within 30 minutes of incident

· Reporting complaints and or issues to the Security Director immediately

· Prepares write-ups and hands them off to site leadership for finalization

Leadership and Staff Development:

· Leads and directs security team in the event of an emergency evacuation

· Ensures Security Guards acquire an understanding of building features and potential problems

· Ensures that security staff actively monitor CCTV system, and immediately report to supervisor activities that violate safety and security protocols, and logs observations

· Makes sure all Security Guards are properly dressed in their uniforms

· Makes sure all Security Guards treat clients and employees with respect

· Oversees documentation related to failure-to-sign incidents.

Programmatic Achievement:

· Oversees Security Guards’ daily operations to ensure a secure and functional environment for the