Executive - Personal Financial Services Telemarketing (Credit Shield Sales)

If you are looking to excel and make a difference, take a closer look at us…

Functional (job responsibilities)

• Engage customers for cross sell purpose via phone in promoting HLB credit cards / personal loan by using probing, qualifying and closing skills;
• Generate additional leads through referrals for acquiring New-To-Bank customers;
• Cross sell and up sell to existing customers with an array of credit card portfolio products;
• To explain HLB product offering, product promotions and to pre-qualify prospect based on specific credit criteria;
• To ensure daily and monthly productivity target is achieved and exceed sales performance indicators set by management;
• To maintain and uphold service standards ensuring it is complying to the compliance and consistency of Code of Conduct & Ethics policy in cards and personal loan acquisition effort at all times;
• Keeping abreast with competitive issues, products and the financial market;
• Active participation in providing feedback during discussions;
• Fostering positive relationship with team members within team and department;
• To carry out any other duties as directed by the management.

Organizational (organizational responsibilities)

• Adhering to department process and procedures in complying to audit, regulatory, and compliance;
• Respect the HLB culture & take an active role in the communities;
• Participate and display team work in all aspects of work, projects and assignments, Group Management Programs etc. at all times.

Realise your full potential at Hong Leong Bank by applying now.