Ihre Rolle
The role is to manage and develop the customer service team in an international environment.
Planning- Customer Demand planning
- Capacity Planning
- Material/MRP Planning
Demand and Forecast Management- Annual budget fulfillment and 12 months rolling forecast
- Improve forecast accuracy
Inventory Management- Define inventory trategies ( safety stock, stocking policies)
- Optimize inventory levels, turnover and obsolescence risk
- Reduce inventory capital
Process Standardization & Optimization- Implement best practices and continuous improvement initiatives
- Eliminate inefficiencies and manuel work
Team Leadership & Development- Lead and develop planning teams ( demand, supply, material planners)
- Foster a high-performance and collaborative culture
Performance Management (KPIs)Define, monitor, and improve key KPIs:
- Service Level / OTIF (On-Time In-Full)
- Forecast Accuracy
- Inventory Turns / Days Inventory Outstanding
Drive performance reviews and corrective actions
Ihr Stärken
- Completed training / studies in business administration or comparable
- At least three years of professional experience as a department manager in the field of logistics
- Business fluent in German and English (written and spoken)
- Knowledge in building up internal sales team
- Experience in coordinating and organizing multi level teams
- Extensive understanding of the request management from customers of the industry
- Hands-on mentality
- Ability to work in a team, intercultural competence, presentation and management skills
- Dynamic, independent personality
- Motivational and leadership skills
- Strong interpersonal skills
- Strong communication and conflict management skills
- Customer-oriented with negotiation skills
- Results-oriented, analytical, strategic thinking and planning skills
Darauf können Sie sich freuen
Become part of an internationally active organization and make an active contribution to the development of the company with your ideas and experience. We offer a corporate culture in which it is a pleasure to contribute ideas, energy and initiative. You can expect exciting tasks, performance-related pay, regulated working hours/flexitime and a pleasant working atmosphere. In addition, well-equipped workplaces with the appropriate technical equipment are a matter of course for us.
What we offer:
- Company bonus (voluntary)
- 40 hours per week
- 30 days’ annual leave
- 1 day’s special leave for every 5 years’ service
- Opportunities for further training
- Celebration of work anniversaries, birthdays, etc. (including vouchers)
In addition to our general conditions
- A corporate culture where it’s enjoyable to contribute ideas, energy and initiative
- A rapidly growing company offering scope for creativity
- Exciting roles and performance-related pay
- An international working environment with exciting projects
- A pleasant working atmosphere and supportive teams
- Company events
- Structured, role-specific and tailor-made onboarding plans
- Well-equipped workstations with modern technical equipment
Let’s talk - Ihr Ansprechpartner
Jason Rogowski - HR Business Partner
