The Residential House Manager comprises the following summary of job duties, requirements, and responsibilities.
Responsibilities
- Communicates expectations and responsibilities to residential supervisors and reports to QIDP when corrective instruction is necessary.
- Reviews and monitors program data collection, enters new programs into data books, and reconciles data at end of month; maintains appropriate records.
- Oversees and monitors resident finances, ensures accuracy of all financial records and accounts; maintains appropriate documentation.
- Performs duties of Residential Supervisor, providing direct care to residents, as needed.
- Attends staff meeting, providing input and ideas for the purpose of program improvement, staff development, and communication.
- Oversees the maintenance of assigned group home and Center vehicles, performs periodic checks of facility and equipment, assures compliance with established regulations, and reports repairs as needed.
- Plans and prepares monthly activity calendar for homes.
- Maintains communication with family and friends of residents, discusses and addresses needs of residents, as necessary.
- Attends quarterly and annual meetings with residents, reviews Individual Program Plans and provides assistance in addressing future goals and objectives.
- Assures all needed supplies are purchased and always available as needed to operate home efficiently.
- Plans and prepares monthly schedule of emergency drills and ensures completion.
- Complete prescribed training as required which includes certification, medication administration, crisis intervention, incident reporting.
- Completes monthly Active Treatment reviews and provides feedback to QIDP
- Participates in a rotating on-call schedule to provide leadership and support during urgent or emergency situations.
- Operates a motor vehicle to transport residents to various destinations as needed or directed.
- Performs related duties as assigned, assuring the best interest of both the agency and the residents' welfare.
- Knowledge of proper methods to train developmentally disabled individuals with ability to oversee the daily living activities of residents.
- Knowledge of medications and their possible side effects with ability to properly administer and accurately document their use. Ability to successfully complete training and/or certification in passing of medication.
- Knowledge of and ability to make practical application of crisis intervention techniques.
- Knowledge of local, state, and federal regulations governing the operations of group homes for developmentally disabled individuals.
- Knowledge of Individual Program Plans (IPPs), with ability to comprehend, interpret, and implement plans according to established goals and objectives.
- Knowledge of basic bookkeeping with ability to review all resident accounts and financial records.
- Knowledge of standard English grammar, spelling, and punctuation, with ability to maintain and review records of resident activities.
- Knowledge of and ability to review and monitor program data collection, enter new programs into data books, and reconcile data.
- Knowledge and ability to perform basic computer skills, including use of appropriate software and web-based services, ability to communicate via e-mail and use basic programs.
- Assists the QIDP to direct the operations of assigned personnel, including making work assignments, onboarding, and ongoing training.
- Ability to satisfactorily complete all necessary in-service training, and ability to obtain CPR and basic first aid and medication administration certification.
- Ability to follow all personnel policies and rules of the organization.
- Ability to maintain confidentiality.
- Ability to effectively communicate with co-workers and residents, with ability to provide assistance to residents to promote their independence.
- Ability to practice sound judgment in a variety of situations, including, but not limited to: emergencies, client care, confidentiality, and staff accountability.
- Ability to respond to emergency situations and share on-call responsibilities with team members on a rotation basis.
- Ability to respond and be responsive to unexpected scheduling and general house needs. This may include covering shifts and delegating tasks when necessary.
- Ability to communicate thoroughly in various settings with a variety of constituents. This includes Hopewell staff and supervisors, clients, guardians, and team members.
- Incumbent must possess a high school diploma or equivalent.
- Possession of a valid Driver's License and a demonstrated safe driving record.
- Ability to communicate thoroughly in various settings with a variety of constituents. This includes Hopewell staff and supervisors, clients, guardians, and team members.