Hospice of Orange & Sullivan Counties is a nonprofit provider of compassionate end-of-life care across the Hudson Valley. We deliver comfort, dignity, and support to patients and families in their homes, hospitals, nursing facilities, and at our Kaplan Family Hospice Residence. Our interdisciplinary team focuses on physical, emotional, and spiritual care, helping patients and families navigate life’s most challenging moments.
What We Are Looking For:
Job Title: Quality & Informatics Program Coordinator (full-time)
Schedule: Monday through Friday
Shift: 8:30 am - 4:30 pm
About This Role:
The Quality & Informatics Program Coordinator supports the Quality & Informatics Department by ensuring accurate clinical documentation, data integrity, and compliance with regulatory standards. This role provides training and support to clinical staff on the Electronic Medical Record (EMR) system, monitors documentation quality, and collaborates with leadership, IT, and the EMR vendor to improve processes. The program coordinator also assists with performance improvement initiatives, regulatory compliance, and education for clinical staff across the organization.
What You’ll Do:
Monitor and evaluate clinical documentation and proper system use, providing ongoing education when needed
Provide on-site and field education, including home visits and support for hospice residence staff
Ensure compliance with State, Federal, CMS, and Joint Commission regulations
Collect, analyze, and report quality and clinical data to leadership and quality committees
Support quality improvement and performance improvement initiatives
Assist with the development and revision of policies, procedures, and organizational goals
Participate in clinical orientation and EMR training for new staff
Maintain knowledge of hospice reimbursement and funding sources (Medicare, Medicaid, private insurance)
Provide ongoing guidance and technical support related to clinical documentation and technology systems
Perform additional duties as assigned by the Director of Quality and Informatics.
This role is best suited for someone who is both clinically knowledgeable and highly detail-oriented, with a strong interest in data, systems, and quality improvement. The ideal person enjoys helping others learn, improving processes, and ensuring compliance with healthcare standards.
Required Skills and Abilities:
Preferred Knowledge, Skills & Abilities:
Minimum of 2 years hospice experience
Strong computer skills, including Microsoft Office and advanced Excel
Experience with clinical education and EMR systems
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Hospice of Orange and Sullivan Counties, Inc. provides end-of-life care services.