Key Responsibilities

Program Design & Delivery

• Design, implement, and continuously refine a portfolio of virtual and in-person community education programs, including workshops, webinars, and exercise/movement-based offerings, applying evidence-based health education principles to advance musculoskeletal health, prevention, and wellness.

• Own end-to-end program operations, including registration, participant communications, orders, and financial tracking, developing and refining workflows that improve efficiency and the participant experience.

• Direct day-of-program logistics for virtual and in-person events, anticipating operational needs and independently resolving issues to ensure materials, room or platform readiness, and seamless execution.

• Serve as the primary point of contact for physicians, service line directors, and program faculty, coordinating clinical input and program logistics to ensure alignment with clinical priorities and seamless execution.

Community Partnership & Engagement

• Develop and manage strategic partnerships with community-based organizations serving diverse and vulnerable populations, identifying new collaboration opportunities that expand program reach and impact.

• Serve as a trusted representative of HSS to program faculty, vendors, community partners, and participants, cultivating and sustaining long-term professional relationships.

• Model the HSS standard of excellence in every community interaction, setting the tone for high-quality service that strengthens community trust.

Marketing & Outreach

• Develop program objectives, messaging, promotional copy, web content, and social media materials for assigned programs.

• Partner with HSS internal marketing across all channels, including digital and social media, to shape and execute annual marketing strategies for community education programs.

• Lead targeted outreach initiatives with internal and external stakeholders to grow awareness, participation, and community engagement in HSS programs and services.

Evaluation, Reporting & Administration

• Coordinate program evaluation and outcomes reporting, including evaluations, summary reports, and attendance records that demonstrate program effectiveness.

• Analyze program data to identify trends and inform continuous program improvement.

• Provide general administrative support to the department and perform other duties as assigned.

Qualifications:

• Bachelor’s degree in public health, public health communications, education, health administration, or a related field required

• Master’s degree strongly preferred.

• 2–3 years of experience in public health programming, community education, or a related field, including independent management of programs or projects.

• Demonstrated expertise in health education program design and evaluation, including experience developing programming or curricula.

• Proven ability to build and manage partnerships with community-based organizations and clinical stakeholders.

• Proficiency with program registration and event platforms, CRM systems, email marketing tools, and data or evaluation software.

• Strong written and verbal communication skills, with the ability to convey information clearly, professionally, and effectively.

• Demonstrated organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment.

• Ability to work effectively in a clinically oriented setting and collaborate with internal and external stakeholders.