Housing Aide(Specialist)

Department: Property Management

Reports To: Housing Manager

Employment Status: Full-Time

Hours: 8:30am – 4:30 pm (flexible schedule)

Salary Range: 43,000 - 55,500

Job Summary: The Public Housing Occupancy Specialist is responsible for assisting in the administration and management of public housing programs within the Housing Authority of the City of Elizabeth. This role involves determining applicant eligibility, processing applications, conducting inspections, and ensuring compliance with applicable regulations and policies. The Public Housing Occupancy Specialist will work closely with applicants, residents, and other stakeholders to facilitate the placement and ongoing occupancy of public housing units.

Responsibilities:

• Assist in the screening and processing of public housing applications, verifying applicant eligibility, income, and documentation according to established guidelines and procedures.
• Conduct applicant interviews to gather necessary information and assess eligibility for public housing programs.
• Determine applicant suitability for specific housing units based on family size, preferences, and availability.
• Prepare and maintain accurate records of applicant and tenant data, ensuring confidentiality and compliance with data protection regulations.
• Coordinate and conduct unit inspections to ensure compliance with health, safety, and quality standards prior to occupancy and throughout the tenancy.
• Calculate and determine tenant rental obligations in accordance with established policies and regulations, ensuring accuracy and timely collection of rent payments.
• Assist in the preparation and execution of lease agreements and required documentation, providing clear and comprehensive information to tenants.
• Communicate with tenants regarding lease requirements, program guidelines, and other relevant information, addressing inquiries and resolving issues in a professional and timely manner.
• Conduct annual re-certifications and interim eligibility reviews for tenants to verify continued program eligibility and adjust rent calculations as necessary.
• Stay informed about relevant local, state, and federal regulations, policies, and best practices related to public housing occupancy and program administration.
• Assist with supportive services and events promoting the self-sufficiency of the residents.

Qualifications:

• Bilingual preferred
• High school diploma or equivalent; additional education or certification in a relevant field is preferred.
• One-year experience in real estate, social or community service work.
• Familiarity with public housing programs, regulations, and occupancy requirements, including HUD guidelines and policies.
• Strong knowledge of eligibility determination processes, income calculations, and program compliance.
• Excellent interpersonal and communication skills to interact with applicants, residents, and stakeholders with professionalism, empathy, and cultural sensitivity.
• Detail-oriented with strong organizational and administrative skills to maintain accurate records and documentation.
• Proficient computer skills, including experience with database management, word processing, and spreadsheet applications.
• Ability to work independently and collaborate as part of a team, demonstrating flexibility and adaptability.
• Knowledge of fair housing laws and commitment to promoting diversity, equity, and inclusion in housing practices.
• Valid driver's license and ability to travel between properties and off-site locations as required.