Operations Supervisor

Join Our Team at HuFriedyGroup – Innovating Excellence in Dental Instrument Manufacturing

HuFriedyGroup is a leading manufacturer of dental instruments and infection prevention products. Our 10,000-plus products, hand-crafted by highly skilled artisans, are known for their precision, performance, longevity, reliability, and quality. To help dental professionals be The Best in Practice, HuFriedyGroup provides a unique combination of world class products, value-added services, clinical education, and dental community platforms that result in superior clinician performance and enhanced safety for dental professionals and their patients. Working at HuFriedyGroup is so much more than a job, as every employee has a part in driving and supporting the organization’s inspirational vision to be a global force in advancing dental performance through Best-In-Practice dentistry that improves lives around the world.

We are seeking a results-driven Operations Supervisor to lead our machining operations and develop a strong, performance-focused shop floor culture. This position will be responsible for ensuring the successful execution of Safety, Quality, Delivery, and Cost (SQDC) objectives by emphasizing standard work, waste elimination, and employee development.

Key Responsibilities:

• Develop a shop floor culture aligned with business goals in SQDC, emphasizing waste elimination and adherence to standard work.

• Lead daily SQDC board meetings and communicate performance metrics to the team.

• Monitor the production floor to ensure safe operations, responding to and investigating safety incidents and hazards in real-time.

• Provide clear, actionable feedback to individuals and the team regarding performance, safety, and improvement opportunities.

• Drive employee engagement by implementing Lean practices and promoting a positive, respectful, and productive work environment.

• Act as the first point of contact for safety, quality, delivery, and cost issues on shift; coordinate immediate countermeasures and longer-term improvements.

• Support and participate in Lean initiatives including Kaizen events, Total Productive Maintenance (TPM), and cross-functional Lean committees.

• Participate in hiring and onboarding; ensure adequate staffing and skill coverage to meet customer and production demands.

• Regularly assess team skills, performance, and training needs; coach and take corrective action where appropriate.

• Collaborate with Quality, HR, Planning, and other departments to ensure smooth shift transitions and consistent performance.

• Ensure accurate tracking and reporting of KPIs; update SQDC boards accordingly.

• May be responsible for overseeing additional departments during supervisor absences (e.g., vacation coverage).

• Support customer quality audits and drive root cause and corrective action initiatives when required.

Qualifications:

• 5+ years of manufacturing experience, including 2+ years in a supervisory or team leadership role

• Demonstrated success leading teams in a manufacturing environment with Lean or continuous improvement exposure

• Ability to read and interpret technical drawings, GD&T, and related documentation

• Excellent leadership, communication, and conflict resolution skills

• Experience in safety compliance and incident response

• Familiarity with ERP/MRP systems and KPI tracking

• Flexible and autonomous; able to make sound decisions independently on an off-shift

• CNC Machining experience is a plus

What We Offer:

• Competitive salary

• Comprehensive health, dental, and vision insurance

• 401(k) with company match

• Paid time off, holidays, and training opportunities

• A collaborative, continuous-improvement-driven work culture

Equal Employment Opportunity & Accessibility Statement
HuFriedyGroup is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, religion, age, gender, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
If you require reasonable accommodations to apply for a position, participate in the recruitment process, or perform essential job functions, please contact us at 773-868-5534. We are committed to supporting you throughout your journey with HuFriedyGroup!