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    HU

    Human Resources Team

    Human Resources

    FRONT OFFICE AGENT

    Any, BarbadosOn-SiteFull-timePosted 3w ago
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    Job description

    FRONT OFFICE AGENT

    Job Summary: The front office agent will be responsible for meeting and exceeding guest expectations by coordinating various services with third-party departments from point of arrival to departure, whilst providing warm, friendly, professional, and exemplary service. He/She sets the stage for a memorable stay by efficiently handling check-in/check-out, guest queries, and providing a variety of services.

    Responsibilities:

    • Handling incoming calls and check-in and registration for guests while keeping in mind quest confidentiality
    • Displaying strong Resort knowledge to make recommendations to guests and up-sell
    • Attending pre and post shift meetings and department meetings as scheduled
    • Working with other departments and communicate with leadership to ensure guest preferences are met
    • Documenting required paperwork and pays strong attention to details when accommodating guests' needs
    • Ensuring all equipment is maintained and functional and assists with inventory when needed

    Qualifications:

    • CXC/CSEC passes including Math and English

    About Us

    Sandals Barbados & Sandals Royal Barbados (St. Lawrence Gap) These neighboring resorts combine lively island culture with luxury service. Staff here enjoy working in a vibrant, youthful atmosphere with opportunities to be part of the region’s most innovative hospitality services, including wellness and gourmet experiences.

    Job details are sourced from the employer's original posting.

    Open job posting
    HU

    About the company

    Human Resources Team

    This entry represents a generic Human Resources team, likely within a larger organization, responsible for managing employee relations, recruitment, and HR functions.

    View all Human Resources Team jobs
    Industry
    Human Resources
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