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The Associate Director, Technology Solutions supports the architecture, integration, and technology decisions across Member platforms. This position partners with senior leaders to advance interoperability and scalability of systems that support enrollment, product, benefits, and member data, contributing to the broader Member experience. The Associate Director assists with budget planning and execution for technology initiatives and provides team leadership to foster innovation and performance.
Support the Enrollment Horizontal at Humana by providing system ownership, leading technology teams, and ensuring effective delivery execution in alignment with proforma targets. This role is responsible for managing and evolving enrollment-related systems, supporting the broader vision established by leadership. The Associate Director collaborates closely with senior leaders to implement technology solutions, drive project execution, and ensure Humana processes and standards are consistently followed.
Core responsibilities include managing teams, executing strategic initiatives, and collaborating across functions to deliver high-quality solutions that meet business and regulatory requirements. The Associate Director will play a key role in delivery execution, monitoring progress against proforma, and maintaining compliance with Humana's technical and security standards. Upholding Humana values—Caring, Curious, and Committed—is essential in this role, both in team leadership and cross-functional partnerships.
Strategic & Technical Support
- Collaborate with leaders to support Member platform architecture, ensuring alignment with enterprise standards and objectives.
- Assist in defining integration approaches for enrollment, ID Cards, and member data systems.
- Support modernization projects, including API design, cloud adoption, and data interoperability.
- Promote adherence to Humana North Star Architecture principles within Member domains.
Innovation & Modernization
- Participate in platform improvement efforts through adoption of emerging technologies (e.g., cloud-native, AI/ML).
- Encourage best practices in Agile delivery, DevOps, and API development.
Integration Support
- Support integration across internal systems and external partners.
- Assist in implementing data exchange and interoperability standards.
Business Partnership & Financial Stewardship
- Work closely with Product Owners, business leaders, and cross-functional teams to deliver solutions that meet regulatory and business needs.
- Help translate business requirements into technical strategies and roadmaps.
- Assist with budget tracking, business use cases, and financial modeling to support technology investments.
Compliance & Security
- Support controls for data privacy, security, and regulatory compliance.
- Promote adherence to Humana technical and security standards.
Leadership & Talent Development
- Manage and develop a team of technology professionals, encouraging innovation, accountability, and improvement.
- Support representation of Member platforms in relevant strategic forums.
A successful Candidate would:
- Have familiarity with Humana platforms and enterprise API management.
- Demonstrated experience with budgeting, business case support, and financial modeling.
- Demonstrate delivery of IT projects in regulated environments.
- Demonstrate strong communication, stakeholder management, and organizational skills.
- Have knowledge of Humana North Star framework, cloud-based architecture, and API frameworks.
- Have an understanding of insurance products, benefits administration, and healthcare industry standards.
- Demonstrate awareness of Humana technical and security standards and software delivery practices.
Use your skills to make an impact
Required Qualifications
- Bachelor’s degree in Computer Science or related technology field
- 3+ years of progressive IT experience, including participation in large technology projects.
- 2 + years of formal leadership experience leading associate teams of 3 or more individuals
- Previous experience with vendor management and executing contract resources.
- Demonstrated financial acumen, including experience with budgeting, business case development, and proforma creation.
Preferred Qualifications
Additional information
- This role will report to an Associate Vice President.
- This role is only for Applicants that reside in Louisville, KY.
- This role will be hybrid office 3 days per week from the specified locations.
- The person hired for this position will have 6-8 direct reports.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$142,300 - $195,700 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
