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    Huntington National Bank

    Banking

    Customer Experience banker (Leland, MI)

    Leland Bo W Mi, United StatesOn-SiteFull-timePosted 2mo ago
    All Huntington National Bank jobs

    Job description

    Description

    Summary:

    Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.  Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.  As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers.  You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service.

    Duties & Responsibilities:

    • Providing excellent customer service and effectively resolving customer issues.
    • Being proficient in understanding and educating customers on consumer deposit products.
    • Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
    • Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
    • Adhering to all operational, security, risk and regulatory policies and procedures.
    • Demonstrating acumen in sales, customer service, relationship management, banking,  communication and presentation.
    • Other duties as assigned.

    Basic Qualifications:

    • High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.

    Preferred Qualifications:

    • 1  year or more in customer service in banking, financial services or goal driven retail sales.
    • Cash handling skills.
    • Comfort with technology such as mobile services and online banking services.

    Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

    No

    Workplace Type:

    Office

    Our Approach to Office Workplace Type

    Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds:  in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

    Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

    Huntington is an Equal Opportunity Employer.

    Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

    Note to Agency Recruiters:  Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume.  All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.

    Job details are sourced from the employer's original posting.

    Open job posting
    HU

    About the company

    Huntington National Bank

    Huntington Bancshares Incorporated is a $66 billion asset regional bank holding company headquartered in Columbus, Ohio. The Huntington National Bank, founded in 1866, and its affiliates provide full-service commercial, small business, and consumer banking services; mortgage banking services; treasury management and foreign exchange services; equipment leasing; wealth and investment management services; trust services; brokerage services; customized insurance brokerage and service programs; and other financial products and services. The principal markets for these services are Huntington's six-state retail banking franchise: Ohio, Michigan, Pennsylvania, Indiana, West Virginia, and Kentucky. The primary distribution channels include a banking network of more than 700 traditional branches and convenience branches located in grocery stores and retirement centers, and through an array of alternative distribution channels including internet and mobile banking, telephone banking, and more than 1,500 ATMs. Through automotive dealership relationships within its six-state retail banking franchise area and selected other Midwest and Northeast states, Huntington also provides commercial banking services to the automotive dealers and retail automobile financing for dealer customers.

    View all Huntington National Bank jobs
    Industry
    Banking
    Founded
    1866
    Open roles
    22

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