Greets the public, patients, and families both in person & on phone. Professional Phone Etiquette and able to multi task with computer programs. Obtains and enters demographic, financial and registration information for all patient types. Handles all customer service issues in a customer friendly manner by taking Ownership in your Job. Must collect required fees ( Copays, Deductibles, Co-Insurance, etc. ) from patients or authorized representatives. Must be flexible to work as scheduled or needed, which may include alternate shifts, weekends, holidays, and being on call this includes all Pre-Service Team members at Off-site locations to include CBO & Cochran Center. This is an administrative job.
Education: A high school diploma or GED. Post-secondary education preferred.
Experience: Two to three years of customer service/public relations experience preferred. Two to three years computer experience preferred.Will consider one year of previous work experience in other fields.
Additional Skills/Abilities: Excellent verbal and written skills required. Must possess ability to work in a fast-paced environment with a positive attitude. Must demonstrate effective time management skills. Must demonstrate efficiency and organizational skills with the ability to multitask.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Huntsville Hospital Health System is a leading healthcare provider in North Alabama, offering a comprehensive range of medical services and facilities.