Account Director

Why Join the HWP Group?

Health & Wellness Partners, LLC (HWP), is a medical and scientific communications agency that collaborates with life science industry stakeholders to develop award-winning solutions that advance patient care and transforms scientific content into compelling live and virtual user experiences through digital platforms, congress engagement, and more. We bring clients, providers, and patients outstanding educational programming paired with innovative digital and interactive dissemination vehicles.

We are committed to making a difference in health care and in the lives of our team members. We aim to provide every employee with a job they love in a culture focused on career growth, well-being, and community outreach. We have been recognized as both an MM+M Best Place to Work and an Inc. Best Workplace.

For more information, visit thehwpgroup.com.

What You Need to Know

We’re seeking an experienced Account Director to join our Account Services team—someone who excels at cultivating lasting relationships with clients and key opinion leaders. In this role, you’ll partner closely with clients to translate their strategic goals and tactical plans into impactful projects, while guiding internal teams to deliver exceptional results. You’ll lead cross-functional collaboration and oversee the daily operations within the agency, ensuring all deliverables align with client objectives, timelines, and budgets.

What You’ll Do

• Lead Project Execution: Manage projects from planning through delivery, acting as the central liaison between internal teams, external vendors, and stakeholders to ensure clarity around deliverables, timelines, budgets, and strategic goals.
• Schedule & Risk Management: Communicate project schedules and updates to all stakeholders. Monitor progress to identify potential risks and implement mitigation strategies proactively.
• Project Tools & Tracking: Utilize project management platforms to build and maintain timelines, tasks, milestones, and deadlines.
• Team Alignment: Facilitate project meetings to ensure cross-functional teams are aligned on methodology, goals, and progress tracking.
• Resource Allocation: Manage project resources within budget, flagging scope changes or out-of-scope requests to the Account Lead and client.
• Documentation & Budgeting: Develop materials, statements of work (SOWs), program budgets, and reconciliations with precision and clarity.
• Team Development: Support onboarding and training of Managers and Coordinators. Delegate tasks and oversee execution to ensure quality and timely delivery.
• Compliance Oversight: Ensure all MLR/FDA approvals are completed on schedule and that content meets client expectations and regulatory requirements.

What You’ll Have

• 3-5 years of account/project direction experience within a medical communications or medical advertising agency.
• Located in the Boston or San Diego area is a plus for client collaboration
• Familiarity with medical terminology and pharmaceutical products and knowledge of regulations and program implementation procedures
• High level of business acumen, financial awareness and negotiation skills
• Client intimacy mindset
• Experience in end-to-end project development, from ideation through implementation
• Proven ability in organic business development, including crafting tactical recommendations
• Expertise in Scope of Work (SOW) development and management
• Excellent oral and written communication and time management skills
• Proven strong interpersonal skills and the ability to participate constructively and effectively in meetings with a clear understanding of individual action items
• Proactive problem-solving skills in communications with internal teams and clients
• Proficiency in Microsoft® Office Suite
• Familiarity with Project Management platforms, especially Adobe® Workfront 

What We Offer

• Immediate eligibility for all benefits, including medical, dental, vision, group term life, short-term and long-term disability
• Benefits 100% company paid
• 401k plan employer matching contributions
• Eligibility for company sponsored incentive plans
• Generous PTO, including a week off in December for the holidays 
• Paid volunteer time off 
• Tuition reimbursement
• On-site gym and other employee wellness initiatives 
• Employee Assistance Program
• Comp pay or comp time for onsite weekend work
• Availability of cell-phone stipends, based on business need
• Leadership development training program and other career development programs 
• Remote and hybrid work schedule options
• Office locations in Upper Saddle River NJ (HQ), Red Bank NJ, and San Diego CA
• Salary range: $100,000 – $120,000 annually. Note: Actual salary will depend on background and experience.

M/F/V/D