Job Summary
A Banquet Supervisor is responsible for supervising the set up service and clean up of all assigned banquet functions. This position receives a portion of gratuities.
Responsibilities
QUALIFICATIONS:
- At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required.
- Previous supervisory responsibility preferred.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must maintain composure and objectivity under pressure.
- Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary.
- Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
RESPONSIBILITIES:
- Approach all encounters with guests and employees in a friendly service oriented manner.
- Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
- Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Inspect the set up of meeting and banquet functions checking them against the Banquet Event Order.
- Supervise and assist with the set up of assigned banquet functions ensuring that the hotel's standards are met and advance preparation for service is adequate to allow efficient service to the guest once the function begins.
- Act as the liaison between Sales and Catering Manager and the in-house meeting or banquet contact.
- Respond to guests' problems complaints and accidents. Communicate problems/issues to the Food & Beverage Manager or General Manager.
- Assist in service of banquet functions as required.
- Assist in banquet set-up as required.
- Supervise and assist with the break down after the completion of functions to ensure that all equipment and supplies are stored properly.
- Inspect the sanitation of all function space and storage areas to maintain the highest standards of cleanliness and organization throughout the department.
- Follow all state liquor laws.
- Be familiar with Banquet menus and prices.
- Know hotel services and facilities.
- Enforce all hotel policies and safety rules.
- Supervise all Banquet staff.
- Train staff of hotel's service standard and supervision of such during service.
- Assist audio/visual company as necessary.
- Prepare banquet checks obtain guest signatures and inform client of payment procedures at the completion of all assigned functions.
- Correct hazards and notify management.
- Cross-train in Cafe for assistance as supervisor.
- Submit order of all supplies (candles note pads pens uniforms) to Food & Beverage Manager for approval and maintain inventory levels.
- Perform other tasks/jobs as assigned by Food & Beverage Manager.
Property Details
Located in Sarasota, this Florida Hyatt Regency features an outdoor pool with waterfalls and a hot tub, a private 32-slip marina with boat docking facilities, and free WiFi. Breakfast is available for an additional fee.
A work desk, laptop safe, 47-inch flat-screen TV, and iHome® docking station are included in all Hyatt Regency Sarasota rooms. Each private bathroom is tiled and equipped with a hairdryer and free toiletries.
The Sarasota Hyatt Regency offers sailing, fishing, kayaking and biking. An airport transfer service is available for a surcharge. A 24-hour StayFit™ fitness center and in-room Yoga Away™ program are also offered.
Company Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
