Business Development Engineer

POSITION: Trenchless & Specialist Pipelines BDM
REPORTING RELATIONSHIPS: Trenchless & Specialist Pipelines Manager
FUNCTIONAL RELATIONSHIPS: Branch Teams, Finance, Procurement, Marketing, Engineering Team, Regional Managers, Vendor Management, Contract Pricing, Engineered Solutions, Supply Chain and Manufacturing. Merchants and industry partners.
LOCATION: Auckland
DATE EFFECTIVE:
Objective
Main Objective of the Position To grow profitable sales of Specialist Flexible Pipe Systems (including Trenchless Technologies) in existing and new markets through building strong relationships with internal and external customers, including Engineering Consultants, Civil Infrastructure Contractors and Territorial Authorities.
This role will also be responsible for providing technical support for open-cut pipelines and support for major pipeline projects.
Key Areas of Responsibility
Territory Management & Customer Relationships Analyse the sector and the potential of existing and prospective customers, targeting customers for increased growth.
Undertake a systematic call cycle that maintains regular contact with customers across the territory that keeps the business abreast of market conditions, upcoming projects, and competitor activity.
Identify projects related to the sector and target the relevant stakeholders through the project lifecycle.
Be the central point of contact for customers involved with design and/or installation of commercial projects.
Build and maintain strong relationships with key customers in the territory.
Sales Pipeline Manage the sales pipeline and fully utilise the CRM processes for opportunities and customer contact in the territory.
Technical Expert/Engineered Solutions Demonstrate technical expertise across products in the category, providing support to the business and wider market stakeholders.
Develop Engineered Solutions for customers in coordination with other members of the organisation, ensuring that these solutions are designed, quoted and costed accurately to meet the required outcome for the customer.
Ensure that risks are identified and mitigated through the process.
Technical Support and Training Provide technical support and training on products and solutions to both our customers and our internal sales network.
Liaise with suppliers to further support the rollout of training.
Complete on-going self-improvement, upskilling and training as required.
Industry Representation Provide technical support and training on products and solutions to both our customers and our internal sales network.
Liaise with suppliers to further support the rollout of training.
Complete on-going self-improvement, upskilling and training as required.
Continuous Improvement Explore ways within the team environment to improve current systems and processes.
Investigate ways to improve our product offering and product development.
Standards / Quality Provide technical support and training on products and solutions to both our customers and our internal sales network.
Liaise with suppliers to further support the rollout of training.
Complete on-going self-improvement, upskilling and training as required.
Other Duties
Duties may be varied from time to time consistent with the employee’s training and skills and such varied duties are to be performed to standards that will be specified as required.
Hynds Values
A Place Where People Matter
Passion is encouraged and our contribution matters.
Heading home safe and well at the end of each day is everyone’s priority.
Ongoing development for individuals and company growth.
Care for each other.
Do What’s Right
Work together and play to our strengths as one team.
Innovate and think creatively for continual improvement.
Stand up for what’s right with the courage to change.
Own our actions.
Connect With Customers
Deliver positive change with industry leading sustainable solutions.
Add value through quality, innovation, service, and technical expertise.
Honest and transparent relationships founded on trust and credibility.
Act with integrity for sustainable and profitable success
Environmental, Health & Safety
Key areas of Responsibility Comply with Hynds Health, Safety, Environmental and Injury Management practices, policies, procedures, values and instructions
Takes personal responsibility for the health and safety of themselves and others
Reports incidents and near misses in a timely and accurate manner
Never interfering with or misusing equipment, machinery or any other items supplied at work
House Keeping - To ensure your workplace, tools, equipment is regularly kept cleaned and maintained in its original condition at the end of your working day.
Regular attendance and involvement in site Health, Safety and Environmental (HSE) Meetings
·To encourage the culture within the organisation of every person taking responsibility and demonstrating that good environmental, health and safety practices are essential if hurt and harm are to be avoided in the workplace and environment.
Key Attributes
Tertiary Qualification Beneficial but not essential.
Industry Experience Relevant skills and experience in Civil infrastructure applications.

Able to demonstrate an understanding of Civil market dynamics/drivers, customer expectations, supplier’s products, and value propositions in the sector (3–5 years’ relevant industry experience).
Results Oriented Has passion/focus on results. Can demonstrate the ability to influence an outcome or solution and takes accountability for the result.
Excellent Customer Service Excellent customer service skills are paramount to ensure a strong customer relationship ensuring the customers’ needs are met.High level of professionalism and attention to detail.
Team Player Flexible, reliable and customer focused.

Can communicate effectively with the wider team and operates in a respectful and supportive manner. Shares openly and willingly and is an active participant. Actively contribute to a positive team environment.
Commercial Acumen Fully understands the value of our a Hynds offering with engineered solutions and associated products. Able to create long-term return on investments.
Technical Expertise Technical aptitude with the knowledge and expertise to deliver solutions involving product (and components), systems, methods and applications specific to the industry.

Must understand the language associated with the industry and its stakeholders.