Quality Engineer

The Quality Engineer at Hyper Solutions is responsible for ensuring that product quality expectations are consistently met across a contract manufacturing environment. This role defines and enforces production quality standards, develops inspection and control processes, and partners closely with manufacturing partners to ensure compliance with Hyper’s quality requirements and customer specifications. Serving as a key liaison between Hyper and its contract manufacturers, this position drives quality system maturity, supports new product introduction, leads customer quality processes, and ensures robust monitoring, reporting, and continuous improvement across the supply chain.

Core Responsibilities Define and implement production quality standards, specifications, control plans, and inspection procedures for contract manufacturing partners. Establish key quality compliance factors and ensure adherence to Hyper’s quality requirements and customer expectations. Lead inspection, testing, and evaluation methods to verify product and process reliability. Own customer quality processes including complaint management (CQM), returns (RMA), and corrective action.

Collect, analyze, and report quality data; maintain Quality KPIs and performance dashboards. Assess supplier and manufacturing partner Quality Management Systems (QMS) and support system maturity improvements. Ensure incoming, in-process, and final product inspections effectively detect deviations from standards. Support new product development and creation of quality-related SOPs and control documentation. Review and audit manufacturing partners through on-site assessments and quality system evaluations.

Additional Responsibilities Prepare and maintain quality documentation, reports, and order-level quality records. Partner with Supply Chain, Engineering, and Operations across the value stream to resolve quality issues and implement corrective actions. Lead continuous improvement initiatives using Lean, 5S, and error-proofing methodologies. Support testing and validation activities to ensure compliance with electrical and product performance requirements.

Maintain communication with suppliers, partners, and internal stakeholders regarding quality performance and expectations.