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    IB

    Ibex

    Customer Service

    Bilingual Sales Agent

    Greater Portmore, St. Catherine, JamaicaOn-SiteFull-timePosted 1w ago
    All Ibex jobs

    Job description

    Overview

    NOW HIRING BILINGUAL SALES AGENTS!

    If you speak Spanish and English we want you.

    Visit us at our Portmore location Monday to Friday from 8:30AM - 3:00PM to start your career with us.

    Responsibilities

    • Receive calls from prospective customers about digital home services (wireless, cable, satellite, home phone, etc.), and taking them through the sales process with the aim of converting each prospect into actual customers.
    • Follow a consultative sales process by asking questions and listening to the responses in order to gather information about what the caller is interested in, and being able to match those responses to a particular product offering.
    • Accurately create customer accounts using various customized software platforms
    • Assist customers in a professional and expedient manner
    • Consistently perform on a variety of dimensions including, exceeding sales goals and meeting quality assurance requirements.

    Qualifications

    Required Skills:

    • Competitive spirit and the drive to be at the top
    • Persuasive and Sales-oriented
    • Team player who is assertive, goal-oriented, positive, and self-motivated
    • Desire to work in a dynamic, fun, and fast-paced environment
    • Strong ability to multi-task, including conversing while navigating our systems simultaneously
    • Proficiency in using computer applications
    • High level of integrity
    • Excellent Communication Skills /Conversational
    • Previous success in selling Wireless, Satellite, and Cable Service over the phone (preferred but not required).

    Qualifications:

    • Minimum 3 CXC passes or equivalent qualification is preferred, Or a combination of experience and related skills and the ability to pass internal assessments.
    • Bilingual Speaker (Fluent Spanish and English)
    • 6 Months Sales Experience is preferred
    • Sales Experience in a Call Center is an asset
    • Must pass a criminal background check and drug test.

    Job details are sourced from the employer's original posting.

    Open job posting
    IB

    About the company

    Ibex

    Ibex is a global leader in customer experience solutions, providing a comprehensive suite of services including customer support, technical support, and sales.

    View all Ibex jobs
    Industry
    Customer Service
    Open roles
    244

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