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    Ibex

    Customer Service

    HVAC Install Coordinator

    UNAVAILABLE, PhilippinesOn-SiteFull-time3+ yrs experiencePosted 1mo ago
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    Job description

    Overview

    Building complete and accurate installation job packets ● Ordering materials and equipment for installation projects ● Verifying equipment accuracy upon arrival and ensuring proper staging ● Coordinating schedules, manpower, equipment, and materials with Install Managers and Sales Teams ● Securing permits and ensuring compliance with local jurisdictions

    Responsibilities

    ● Creating invoices, job costing, and project documentation within ServiceTitan ● Maintaining proactive communication with customers and internal teams ● Identifying and resolving scheduling, permitting, or material challenges before they impact the customer experience ● Supporting installation teams to ensure projects are completed efficiently and professionally ● Participating in ongoing training and development opportunities

    Qualifications

    ● 3+ years of HVAC industry experience preferred ● Understanding of residential HVAC systems and installation processes ● Knowledge of HVAC equipment, thermostats, IAQ products, and duct systems ● Familiarity with local permitting requirements and mechanical codes ● Experience with ServiceTitan or similar field service software preferred ● Strong organizational and communication skills ● Ability to prioritize effectively in a fast-paced environment ● High level of accountability and attention to detail

    Job details are sourced from the employer's original posting.

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    IB

    About the company

    Ibex

    Ibex is a global leader in customer experience solutions, providing a comprehensive suite of services including customer support, technical support, and sales.

    View all Ibex jobs
    Industry
    Customer Service
    Open roles
    265

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