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    IB

    Ibex

    Customer Service

    Principal Server Administrator

    UNAVAILABLE, PhilippinesOn-SiteFull-timePosted 3w ago
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    Job description

    Overview

    High-impact technical authority with over 7+ years of experience driving enterprise infrastructure modernization, multi-cloud architecture, and global operations governance. A hands-on, who bridges the gap between legacy on-premises environments and modern cloud-native ecosystems. Proven track record eliminating architectural fragmentation by enforcing robust Landing Zones, standardized Hub-and-Spoke networks, Adept at leading complex migrations, resolving critical cross-platform escalations.

    Responsibilities

    • Act as the Principal Technical Hybrid person for enterprise infrastructure and cloud platforms.
    • We are looking for following skills:
      • Enterprise services (Exchange / Microsoft 365, Active Directory, Entra ID)
      • Core network services (DNS, identity, domain architecture)
      • Public cloud platforms (AWS and Azure)
      • Virtualization platforms (VMware ESXi and Hyper-V)
    • hybrid and multi-cloud architectures, including IaaS, PaaS, and cloud networking.
    • Good knowledge of landing zones, security guardrails, and architecture standards.
    • Guide large-scale on-prem to cloud migrations and modernization initiatives.
    • Lead technical design reviews, incident escalations, and proof-of-concept initiatives.

    Qualifications

    • 5+ years in enterprise infrastructure and cloud engineering, with 7+ years in a Wintel role.
    • Strong hands-on expertise in:
      • Microsoft Exchange / Microsoft 365
      • Active Directory, Entra ID (Azure AD), IAM
    • Windows Server 2019\2025, SQL, Backup solutions, DNS/DHCP/Group Policy
      • Virtualization platforms (VMware ESXi and Hyper-V)
    • Deep experience with AWS and/or Azure, including:
      • IaaS and PaaS architecture
      • Cloud networking and hybrid connectivity
      • Security, IAM, and governance
    • Proven experience designing and operating large-scale hybrid environments.
    • Ability to produce and review architecture and design documentation.
    • Experience in global, enterprise-scale environments.
    • Good understanding of IT compliance (eg. security, privacy, PCI, SOX, ISO 27001 etc.)
    • Can run independent Projects on its Own.

    Nice to Have

    • Experience with observability platforms (Datadog, SolarWinds, Azure Monitor, CloudWatch).
    • Backup platform (Veeam.).
    • Relevant certifications (Azure Solutions Architect Expert, AWS Solutions Architect – Professional, Microsoft 365, ITIL, Security).

    Job details are sourced from the employer's original posting.

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    About the company

    Ibex

    Ibex is a global leader in customer experience solutions, providing a comprehensive suite of services including customer support, technical support, and sales.

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    Customer Service
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