Overview
Sales Audit Operations
- Monitor and identify store POS_LOG file issues and missing transaction data.
- Extract and analyze sales audit information from database and reporting systems.
- Validate completeness of store sales transactions and audit data.
- Maintain daily oversight of sales audit processing queues and prioritize exceptions.
Issue Resolution & System Support
- Investigate stores with missing POS_LOG full files.
- Create and manage IT Help Desk incident tickets for sales audit exceptions.
- Partner with IT and business teams to resolve sales transaction and data transmission issues.
- Track and follow up on open issues until resolution is achieved.
Sales Audit Reconciliation
- Review cash balancing totals and identify tender variances by store and register.
- Compare cash-out amounts against reported tender amounts across payment methods.
- Balance registers and resolve discrepancies within the sales audit system.
- Ensure stores are accurately processed and moved to accepted status after reconciliation.
- Adhere to established controls and processing restrictions for unresolved POS_LOG issues.
Store and Register Processing
- Process sales audit transactions for large volumes of retail locations and registers.
- Complete daily audit activities within designated processing windows.
- Communicate trends, recurring issues, and operational risks to management. Monitor stores with processing delays and ensure timely resolution.
iPad Store Processing
- Identify and monitor iPad stores requiring additional audit processing.
- Recalculate report totals and review variances for affected locations.
- Force complete and manually advance stores when required.
- Verify final status and accuracy of processed locations.
Compliance & Reporting
- Maintain compliance with company audit controls and financial policies.
- Document audit exceptions and resolutions.
- Support period-end close activities and post-close cleanup processes.
- Support continuous improvement initiatives within the sales audit function.
Responsibilities
Preferred Qualifications
- Experience with JDA/Blue Yonder Sales Audit systems.
- Experience with retail store operations and cash management processes.
- Familiarity with Access databases, data extraction tools, and ticket management systems.
- Knowledge of retail financial controls and reconciliation practices.
Key Competencies
- Data Integrity Management
- Cross-Functional Collaboration
- Customer Service Orientation
Working Conditions
- Fast-paced retail finance environment supporting a large multi-store operation.
- Regular interaction with Finance, Treasury, IT, Store Operations, and Audit teams.
- Periodic support during month-end and period-close activities.
- Ability to manage multiple priorities while meeting established service levels.
Qualifications
Required Qualifications
- Bachelor's degree in Accounting, Finance, Business Administration, Information Systems, or related field preferred.
- 2+ years of experience in sales audit, retail accounting, finance operations, cash reconciliation, or related area.
- Experience working with retail POS systems and sales audit applications.
- Proficiency in Microsoft Excel and data analysis.
- Strong attention to detail and analytical problem-solving skills.
- Ability to manage high-volume transactional workloads while maintaining accuracy.
- Excellent organizational and communication skills.
