HVAC Service Technician – Travel Required
Full-Time | On-Site
Department: Service
Reports To: Service Manager
Since 1991, ICE Western Sales has been manufacturing custom HVAC solutions for commercial and industrial clients. With a team of 250+ employees, our commitment to service, safety, and innovation continues to drive our success. Titan Matrix, a division of ICE Western, designs high-performance HVAC systems for mission-critical data center environments.
Why Choose ICE Western
- Industry Leader: Join an established and growing manufacturer.
- Career Growth: Build your career through training, development, and advancement opportunities.
- Innovative Environment: Work with advanced technology in a modern manufacturing facility.
- Great Team: Be part of a collaborative culture focused on quality, safety, and continuous improvement.
WORK SCHEDULE
- Monday to Friday (44-hour average work week)
- Occasional weekend work and extended hours during travel (up to 12 hours/day)
- No on-call requirements
- Frequent travel within Canada and the US
KEY RESPONSIBILITIES
- Test HVAC units to ensure full functionality prior to deployment
- Start-up and commission HVAC systems at customer sites
- Troubleshoot and repair HVAC equipment, electrical systems, and components
- Detect refrigerant leaks and recharge systems as required
- Interpret wiring diagrams and technical documentation
- Perform pressure testing on piping and tubing joints
- Train customers, apprentices, and site technicians on system operation
- Build and maintain strong client relationships
- Maintain accurate service reports and documentation
- Deliver exceptional customer service and support
QUALIFICATIONS
- Certified Journeyman Refrigeration Technician (or equivalent)
- Alberta Gasfitter “A” or “B” Ticket (asset)
- Alberta Electrician Ticket (asset)
- Valid driver’s license with clean abstract
- Valid passport and ability to travel internationally
- Must pass pre-access drug/alcohol screening and background checks
- Strong troubleshooting, communication, and time management skills
- Solid understanding of electrical and mechanical systems
- Proficient with diagnostic tools and computer systems
- Ability to work independently and within a team
TOOLS REQUIRED
- Company-provided service van
- Gas card and travel credit card
- Company cell phone and laptop
- All required safety gear
WHAT WE OFFER
- Competitive pay based on experience and certifications
- Health, dental & vision coverage – premiums fully paid by ICE Western
- Paid vacation
- RRSP match
- Safety footwear & eyewear allowances
- Company events and team initiatives
