Minimum Qualifications
Education:
- High School Diploma or GED required;
- Direct Support Professional (DSP) Certificate from an accredited public or private organization
Experience:
- Experience providing direct care to adults with developmental and/or physical disabilities preferred
Certifications / Licenses:
- AMAP Certification – current or able to obtain within six (6) months of hire
- SCIP‑R Certification – current or able to obtain within six (6) months of hire
- CPR and First Aid Certification – current or able to obtain within six (6) months of hire
- Valid New York State Driver’s License with a clean driving record (may be required based on shift/location)
Work Eligibility:
- Must be authorized to work in the United States
Work Location Requirement:
- Residential setting (onsite). Specific location and schedule vary by program.
Compensation
Salary Range:
What We Offer
We provide competitive benefits, including:
- Comprehensive Health Benefits: Medical (HSA), Dental, and Vision
- 403(b) Retirement Savings Plan with employer match
- Generous Paid Time Off: Vacation, personal, sick time, mental health days, and 12 paid holidays
- Employee Wellness Programs: Employee Assistance Program and mental health resources
- Learning & Development Opportunities: Educational leave, tuition assistance, training, and career development tracks
- Additional Perks: Commuter benefits, recognition programs, discount programs, flexible spending plans, and voluntary benefits including pet insurance, identity theft protection, and legal plans
About the Role
Under the general supervision of clinical or supervisory staff, the Direct Support Professional (DSP) provides direct care and support to individuals with developmental disabilities in a residential setting. DSPs assist and motivate individuals to meet their daily living needs and support the development of vocational, social, nutritional, and personal skills necessary to achieve the highest level of independence possible in the least restrictive environment.
DSPs perform a wide range of routine and support tasks that vary based on the abilities of the individuals served and the residential setting.
Primary Responsibilities
- Provide personal care and health support, including hygiene, grooming, toileting, medication administration (per AMAP), vital signs, and medical appointments
- Support nutrition and mealtime activities, including meal preparation, safe food handling, and social dining skills
- Maintain a safe, clean, and organized residential environment, including housekeeping, fire safety, and minor maintenance tasks
- Promote individual development, independence, and community integration through skill‑building, recreation, employment supports, and transportation
- Encourage positive interpersonal relationships, communication skills, money management, and leisure activities
- Observe, document, and report individual progress; participate in program planning, team meetings, and staff training
- Apply approved behavior management techniques and respond appropriately to emergencies
- Perform other related duties as assigned
Knowledge, Skills & Abilities
- Knowledge of OPWDD policies and applicable state and federal regulations
- Understanding of active treatment and habilitation principles
- Strong communication, documentation, and teamwork skills
- Ability to work independently, manage challenging situations calmly, and operate a motor vehicle when required
Physical Requirements
- Ability to assist individuals with mobility and personal care
- Ability to respond to behavioral and emergency situations
