Warehouse Lead

Position Summary
The Warehouse Lead, responsible for leading all dock personnel, assists supervisors with managing day-to-day activity of the dock as well as integrity of freight and warehouse operations. Controlling and maintaining all records required for accurate, on-time completion of shipments is also required. The Warehouse Lead must work in a team environment to accomplish work assignments and delegate work to all dock personnel.

Job Responsibilities

· Manage the picking, staging, and shipping operations for our key clients

· Lead forklift drivers and warehouse associates to meet operational needs

· Coordinate pick-up appointments with transportation providers

· Oversee and be accountable for shipping/outbound KPIs

· Work cross-functionally with the Accounts and Support functions to report on key issues as they relate to the position

· Ensure compliance to all Health and Safety legislation/guidelines for self and staff at all times and carry out internal health and safety audits as and when requested

· Provide warehouse management with end of day/shift handover information.

· Execute any other duties as and when identified

Minimum Required Qualifications

· High School Diploma or equivalent

· Minimum 2 years of operations or logistics experience, ideally in a shipping/receiving capacity

· At least 1 year of supervisory experience

· Demonstrated ability to lead and motivate a team-oriented workforce

· A working understanding of warehouse management systems

· Proven experience managing personnel to meet operational objectives

· Strong at multitasking and task delegation

· Organized and detail oriented.

· Ability to perform data analysis and reporting using Excel or Google Sheets

Skills/Abilities

· Ability to train, coach, and mentor warehouse associates.

· Strong organization and prioritizing skills.

· Ability to simultaneously perform multiple tasks.

· Ability to solve problems and make effective decisions in a fast-paced environment.

· Ability to manage budgets; read and interpret P&L statements; and prepare related management reports.

· Intermediate PC skills with knowledge of Excel, Word, Outlook and PowerPoint

· Ability to multitask and coordinate multiple and often conflicting priorities.

· Maintains an outgoing, positive, friendly, and customer-focused attitude.

· Strong written and oral communications skills required