LAN/Server Technician (31524)

Server Support, Desktop support, support customers on the ADOT network; fix computer related problems; troubleshoot hardware problems; research and implement potential solutions; support agency’s warranty and non-warranty computer and printer repair work; and assist with assigned project tasks.  Ensures compliance with standards for systems software and documentation.  Teach customers how to use PC related software and hardware.  Implements software patches, security fixes, and tests and validates modified system configurations.  Install and configure PC hardware, software and peripherals. Assist with major deployments of hardware and software.  Monitors system reliability and availability.  Attend section staff meetings. Complete mandatory training classes and other classes as assigned.  Travel between sites to accomplish tasks.  Perform preventive maintenance on hardware and software packages to include client and server platforms.  Teach new staff members how to troubleshoot problems, setup and install, network related hardware, software and other peripherals. 

General working knowledge of infrastructure technologies and in-house developed applications utilized in the enterprise Ticketing and Department operating procedures.
-Knowledge of Microsoft products including operating systems and Office Computer hardware configuration and repair knowledge.
-Knowledge of Ethernet network topology to assist with troubleshooting network issues
-Knowledge of IT infrastructure industry standards and best practices Strong customer service skills
-Excellent interpersonal, written and oral communication skills
-Advanced troubleshooting skills
-Excellent self-organization and time management skills
-Problem definition and  alternative analysis skills
-Active Directory Experience with Microsoft Azure
-Experience with Windows 7
-Experience with Cisco Switch setup and configuration
-Experience with Application packaging
-Experience with Project Management Experience with Scripting
-Experience with SQL 2012. Experience with Server 2008 and Server 2012 engineering
-Experience with Backup solutions
-Certificate Authority
-Web Server
-Time Reporting
-Database
-MS System Center Operations Manager 2012 R2​

- "All your information will be kept confidential according to EEO guidelines".
- All candidates who are authorized to work in US are encouraged to apply.

- Most of our positions require Candidate to clear the Background check prior to commencing the assignment.

SOURCER ASSIGNED: Pete Tylor; Email: pete dot tylor at idealforce.com

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.