Technical Specialist 4/TS4 (40749)

- Act as an Infrastructure Operation (I/O) Manager and ensure that SLA’s and other performance metrics are met by our service partners

- Help monitor and troubleshoot the technical performance of the OAKS ERP systems

- Drive collaboration with our I/O Managed Services Providers (MSP), key internal IT and Security organizations, and other critical vendor partners

- Lead identification, triage, troubleshooting and reporting of production issues and problems in the OAKS ERP infrastructure

- Help develop solution architectures, technical work plans and estimates for planned projects (e.g. upgrades, expansion, new capability releases, etc.)

- Consult on technical aspects of break/fix approaches, planned enhancements, MSP contract change requests, and architecture strategies and approaches necessary for driving ongoing performance management and security compliance

- Bring research and recommendations to the OAKS ERP team to continually improve the current system environment

- Act as a key point of contact with infrastructure vendors and internal service providers regarding infrastructure, network and security incident case management

5+ years of Verifiable experience in the Following Areas

- Infrastructure Operations Management experience in a geographically dispersed, high availability, virtualized system environment

- Excellent verbal and written communication skills

- Large/complex organization experience

- Infrastructure management/outsourcing experience – preferably onshore – in a leadership role

- Experience with PeopleSoft/Oracle application systems

- Experience in an Outsourced/Managed Services and/or Cloud-based provider environment

- Demonstrable understanding of architectural principles and best practices for Oracle Systems

- Experience with interface batch architectures and third-party "bolt on" applications that commonly integrate with PeopleSoft applications systems (e.g. EDI, FTP, UC4, Tumbleweed, etc.)

Preferred:

- Experience with the Oracle Engineered Systems technical platform

- Experience in developing technical documentation for applications and systems

- Ability to interface and resolve issues across all levels of an organization

- Proficient in ITIL, SDLC, and Quality Assurance processes

- Experience in developing comprehensive technical strategy deliverables for both application and infrastructure environments

Preferred Education

- 4 year college degree or equivalent technical study

- Certified Oracle PeopleSoft Technical Consultant.

Additional Information :

- "All your information will be kept confidential according to EEO guidelines".

- All candidates who are authorized to work in US are encouraged to apply.

- Candidates must clear the Background check prior to commencing the assignment.

THIRD PARTY CANDIDATES:

Email your candidate/s resume to  joseph dot shelton at idealforce.com along with the following details: Rate, Current location and Availability.

Disclaimer :

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.