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    IDT Corporation

    Telecommunications

    Sales Manager – AI & Contact Center Solutions

    Any, GuatemalaHybridFull-timePosted 3w ago
    All IDT Corporation jobs

    Job description

    Net2phone is seeking an AI Agent Sales Lead to drive the go-to-market strategy and revenue growth of its new AI Agent product. This role combines strong commercial leadership with a solid understanding of artificial intelligence and conversational technologies.
    The ideal candidate will build and lead a specialized sales team, define the sales strategy for this new product line, and act as a subject-matter expert who can credibly speak to prospects and partners about AI-driven customer engagement.

    Key Responsibilities:

    • Lead, coach, and grow a sales team dedicated to selling the AI Agent product across phone, chat, and other supported channels.
    • Define and execute the go-to-market and sales strategy for AI Agent, including pricing positioning, target segments, and sales playbooks.
    • Set individual and team sales targets, track pipeline health, and report on performance against revenue goals.
    • Act as a product and AI subject-matter expert in customer and partner conversations, presentations, and demos.
    • Translate the AI Agent products technical capabilities (natural language processing, conversational AI, automation) into clear business value for prospects.
    • Collaborate closely with Product, Marketing, and Customer Success teams to align messaging, gather market feedback, and refine the product roadmap.
    • Develop training materials and enablement programs to ensure the sales team can effectively position AI Agent against competitors.
    • Build and manage a pipeline of enterprise and mid-market prospects, including direct involvement in complex or strategic deals.
    • Monitor market trends in conversational AI and customer experience automation to keep the sales approach current and competitive.
    • Establish KPIs and reporting cadences for the AI Agent sales function and present results to senior leadership.

    We Offer:

    • Competitive salary
    • Bonuses
    • A great and positive workplace
    • Parking Subsidy
    • Life and Medical Insurance
    • Benefits and Discounts
    • Growth opportunities
    • Benefits by law (Bono 14, Aguinaldo, IGSS, IRTRA, Vacations)

    Job details are sourced from the employer's original posting.

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    About the company

    IDT Corporation

    IDT Corporation is a telecommunications and payment processing company. It provides a range of communication services, including international calling and messaging, as well as payment solutions.

    View all IDT Corporation jobsLinkedIn
    Industry
    Telecommunications
    Founded
    1996
    Open roles
    101

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