Senior Process Associate - Cash Applications

Are you passionate about service excellence? Would you love to work for a global organization that is doing more good for people and planet?

IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.

Global Business Services: Delivering streamlined, scalable support—enhancing efficiency, compliance and service excellence across the company.

The role is based in Hyderabad, India(hybrid role). Be part of a Strategic and Customer-focused team where together we can achieve greatness and make a real impact. Your potential is our inspiration.

Where You’ll Make a Difference

• Download bank statements from the bank portal as required and ensure timely reconciliation of feeds received in SAP.
• Perform daily cash application based on remittances and research on-account items for accurate allocation.
• Maintain and clear suspense accounts while updating comments for open items in Blackline related to customer accounts.
• Process small balance write-offs and handle refund requests for duplicate, over, or incorrect customer payments.
• Periodically update Standard Operating Procedures (SOPs) to reflect process improvements and compliance requirements.
• Collaborate with AP, GL, and onshore teams to resolve customer queries and ensure smooth operations.
• Understand upstream and downstream processes and their impact on cash application and reconciliation activities.
• Mentor team members, resolve their queries, and coordinate with related teams to address issues promptly.
• Consistently meet daily productivity and quality targets while maintaining accuracy and compliance.

What Makes You the Right Fit

• Bachelor’s degree in accounting, Finance, or an equivalent professional qualification.
• 3–6 years of experience in Cash Application processes.
• Proficiency in SAP and strong working knowledge of Microsoft Excel and email applications.
• Excellent communication skills in English, both written and verbal.
• Flexible with work responsibilities and adaptable to changing schedules.
• Knowledge of month-end activities with the ability to proactively identify and address issues.
• Strong adherence to compliance standards and internal controls.
• Ability to initiate and contribute to process improvement ideas.
• Collaborative mindset with capability to work effectively across teams.

How Would You Stand Out?

• Demonstrate strong learning agility by quickly adapting to new processes, tools, and regulatory requirements.
• Exhibit excellent written and verbal communication skills to convey information clearly and effectively.
• Foster a collaborative spirit by working seamlessly with cross-functional teams and building positive relationships.

Why Choose Us?

• Hybrid model(3 days/week).
• Training opportunities.
• Two-way transportation.

For your awareness, IFF has announced its intention to sell its Food Ingredients Business to CVC Capital Partners. The sale is presently expected to close in the first half of 2027, pending regulatory approvals and other closing conditions. The Food Ingredient business unit will remain a part of IFF until close and, at such time, it will transition to CVC Capital Partners. In applying for this position, you acknowledge your awareness that the position is a part of the Food Ingredient business unit and has been identified to transition to CVC Capital Partners.

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more