Role Summary
The Channel Manager is accountable for building, governing, and scaling a high-performing partner ecosystem aligned to regional and global channel strategy.
This role owns the end-to-end partner lifecycle — from recruitment and GTM alignment through to capability development and pipeline creation — ensuring partners become self-sufficient, growth-oriented contributors to the business.
Unlike execution-focused roles, the Channel Manager is responsible for creating the conditions for scale, not closing individual deals.
Core Role Positioning
“Own the partner, build the ecosystem, and create sustainable pipeline.”
Key Responsibilities
1. Partner Ownership & Accountability
2. Partner GTM, Recruitment & Onboarding
3. Capability Growth & Partner Development
4. Marketing Alignment & Joint GTM Planning
5. Pipeline Creation & Demand Generation
6. Practice Development & Tier Progression
7. Governance & Ecosystem Management
Key Outcomes / Success Measures
Role Boundaries (Critical Clarity)
The Channel Manager:
The Channel Manager is not responsible for:
👉 These responsibilities sit with Channel Sales Manager
Skills & Experience
We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
About IGT1 IGT1 is a rapidly growing offshore technology and talent solutions company based in Port City Colombo. We are a fully owned subsidiary of IGT I Holdings Sweden AB, funded by the three of world’s leading private equity firms; EQT Group, Hg, and TA Associates. We’re also proud to be a sister company of IFS, Sri Lanka’s largest and most established technology company.  At IGT1, we partner with global businesses to provide them with an operation that maximizes efficiency, spurs growth, allows them to develop and deliver world-class product and services, and create long-term value. Our people-first culture champions diversity, teamwork, and continuous learning, creating an environment where talent thrives.  With a team of over 500 professionals and counting, we are always looking for passionate, skilled individuals who want to make a global impact while being part of something extraordinary.  Through our offshore collaboration model, you'll be embedded within the team of one of our esteemed international clients, contributing directly to high-impact, enterprise-level initiatives.  About the client: Sitecore  Sitecore delivers a composable digital experience platform that empowers the world’s smartest and largest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the leading company bringing together content, commerce, and data into one connected platform that delivers millions of digital experiences every day. Thousands of blue-chip companies including American Express, Porsche, Starbucks, L’Oréal, and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers.