About IFS Loops
IFS Loops, an IFS company, is the first enterprise-grade AI Agent platform built for SaaS, CX, and mission-critical industries. Our AI Agents are like digital coworkers: secure, always learning, and working 24/7 to drive measurable business outcomes. As we grow, we're looking for mission-driven individuals to help us deliver the future of AI-powered operations.
At IFS Loops, we:
Summary
As a Senior/Lead Applied AI Engineer, you will architect, build and operate production-grade AI Agents and Multi-Agent systems that translate complex enterprise workflows into autonomous AI agent logic. You’ll design, configure, and deploy AI agents that streamline workflows, improve compliance, and enhance operational efficiency. The role blends domain expertise, hands-on technical skills, and applied AI development. You will also provide technical leadership across the agent delivery lifecycle, shaping solution design, driving implementation standards, and supporting production readiness in collaboration with platform and sustaining teams.
AI Agent Design & Development Translate business processes and sourcing workflows into robust, autonomous AI agent logic. Architect business requirements into multi-agent systems, defining agent boundaries, tool contracts, memory strategy, and orchestration flows. Configure and develop AI agents to automate purchasing, vendor management, and approval processes. Apply MCP (Model Context Protocol)-style tool interoperability and integration patterns to standardize agent-to-tool interactions. Develop and test agent logic using strong engineering practices, scripting and platform tools including automated testing, reviewable code changes, and versioned releases. Design and implement prompting strategies (prompt templates, system constraints, guardrails, output schemas, versioning).Collaborate with AI engineers to optimize agent performance, scalability, reliability, and cost/latency trade-offs in production.
Process Understanding & Translation Work with SMEs to map end-to-end sourcing and purchasing processes into structured agent workflows. Ensure AI agent behavior aligns with policies, business rules, and compliance standards. Maintain clear technical documentation for deployment, configuration, and ongoing sustainment including decision logs and runbooks for support teams.Identify workflow risks, edge cases, and failure modes early, and propose mitigation strategies (approvals, fallbacks, escalation paths).
Cross-functional Collaboration Partner with Implementation & Sustaining Engineering to deploy and maintain AI agents in production environments. Collaborate with Product and Platform teams to improve features and scalability. Support customers through validation, training, and feedback cycles to ensure successful adoption.Lead technical discussions with cross-functional stakeholders, drive alignment on agent behavior and success criteria, and unblock delivery.
We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.
Job details are sourced from the employer's original posting.
Open job postingAbout the company
About IGT1 IGT1 is a rapidly growing offshore technology and talent solutions company based in Port City Colombo. We are a fully owned subsidiary of IGT I Holdings Sweden AB, funded by the three of world’s leading private equity firms; EQT Group, Hg, and TA Associates. We’re also proud to be a sister company of IFS, Sri Lanka’s largest and most established technology company.  At IGT1, we partner with global businesses to provide them with an operation that maximizes efficiency, spurs growth, allows them to develop and deliver world-class product and services, and create long-term value. Our people-first culture champions diversity, teamwork, and continuous learning, creating an environment where talent thrives.  With a team of over 500 professionals and counting, we are always looking for passionate, skilled individuals who want to make a global impact while being part of something extraordinary.  Through our offshore collaboration model, you'll be embedded within the team of one of our esteemed international clients, contributing directly to high-impact, enterprise-level initiatives.  About the client: Sitecore  Sitecore delivers a composable digital experience platform that empowers the world’s smartest and largest brands to build lifelong relationships with their customers. A highly decorated industry leader, Sitecore is the leading company bringing together content, commerce, and data into one connected platform that delivers millions of digital experiences every day. Thousands of blue-chip companies including American Express, Porsche, Starbucks, L’Oréal, and Volvo Cars rely on Sitecore to provide more engaging, personalized experiences for their customers.