RESPONSIBILITIES • Deliver high-quality service via our email support platform, and very soon our phone support platform • Be a passionate advocate for riders and drivers while answering any questions that come your way • Show empathy to frustrated riders and drivers while solving problems and addressing unsatisfactory experiences • Build loyalty among new users and get our early adopters to fall in love with Uber all over again • Triage issues and escalate them when necessary
• Solid writing skills • Strong verbal communication skills • Passion for helping others and creating rider and driver support experiences that wow users • Ability to troubleshoot problems to find speedy resolutions • Skilled at handling multiple issues at once to efficiently solve a large number of inquiries
PREFERRED QUALIFICATIONS • College degree • Support experience in a high-volume environment • Familiarity with Zendesk is a plus, but not required • You’re an Uber evangelist--you care about the product and getting others excited to ride
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Are you ready to join one of the fastest-growing and most successful sales & marketing teams in the industry as one of our high-energy/self-motivated Retail Sales Representatives? Bluegreen Vacations is growing and expanding! About Bluegreen Vacations: We operate as kiosk and store within a store concepts located in Bass Pro Shops®, Inc., Tanger Outlets, Premium Outlets and select Walmart locations; we market and sell face to face vacation packages to customers at over 100 retail locations and sporting events (including NASCAR races, PGA events and more) across the nation. If you enjoy meeting new people, have a desire to engage in face to face sales with shoppers, believe you have a positive, winning attitude and a desire to succeed, then APPLY IMMEDIATELY! Working 30 hours/week with a flexible work schedule, including nights and weekends, provides full time benefits with unlimited earning potential. After completing our thorough training program, you will be an expert in our products; ranging from promoting our partners to enrolling customers in reward programs and selling vacation getaways.