A Senior IT Infrastructure Engineer designs, builds, secures, and scales an organization's core technology systems across on-premises, cloud, and hybrid environments. The role combines deep hands-on expertise across enterprise compute, storage, and virtualization with knowledge of cloud platforms (AWS or GCP).
System Reliability, Monitoring & Capacity Planning: Design, build, and maintain highly available, scalable systems across hybrid and cloud environments. Define SLIs/SLOs, build out the monitoring and observability roadmap, and analyze resource usage to forecast and manage capacity as traffic and data grow.
Infrastructure as Code, Automation & CI/CD: Architect and maintain end-to-end CI/CD pipelines and code-driven infrastructure, automating provisioning and reducing manual operational work to enable rapid, safe, and repeatable delivery.
Hybrid & Cloud Platform Engineering: Serve as technical lead for the full lifecycle of on-prem and cloud-based resources — compute, storage, backup, and virtualization — and design secure, cost-effective cloud architectures, including migration of on-premises workloads to the cloud.
FinOps & Cost Optimization: Drive FinOps best practices by monitoring, analyzing, and optimizing cloud spend, including cost allocation and reporting.
Advanced Troubleshooting & Incident Response: Serve as the final escalation point for high-impact technical challenges, providing Tier 3 support and leading incident response to minimize downtime across on-prem and cloud systems.
Security & Compliance: Maintain a strong security baseline across platform and cloud services and ensure compliance with standards such as SOC 2 and PCI-DSS.
Mentorship, Collaboration & Documentation: Guide and mentor junior engineers, conduct code reviews, and promote SRE/DevOps best practices; partner with development, architecture, and security teams, and maintain comprehensive documentation and standards.
10+ years of progressive IT infrastructure engineering experience, with a proven track record in global enterprise environments.
Deep, hands-on expertise across Operating Systems (Windows and Linux), enterprise storage, backup (Veeam or similar), and virtualization/hyper-converged systems (Nutanix), including physical infrastructure in on-prem or hybrid environments.
Strong networking fundamentals (TCP/IP, routing, DNS, VPN, SMTP) and core security practices (SSL/TLS, SSH, encryption, LDAP).
Experience with configuration management (Chef, Ansible, Puppet) and orchestration platforms (CloudBolt, Rundeck).
Automation and scripting experience (e.g., Python, Shell, PowerShell) to reduce manual work and improve operational efficiency.
Relevant industry certifications (Microsoft, Red Hat, Nutanix, VMware, backup/storage, Cisco, or security-related) are a plus.
Deep, hands-on expertise with at least one major cloud platform (AWS or GCP) — including compute, storage, networking, database, and security services; multi-cloud or hybrid cloud experience preferred.
Proven experience with Infrastructure as Code (Terraform, CloudFormation, or Azure Resource Manager) and cloud networking concepts (VPCs, subnets, routing, load balancing, DNS, Direct Connect, hybrid connectivity).
Experience leading migration of on-premises applications and data to the cloud.
Demonstrated experience driving FinOps strategies to optimize cloud spend without compromising performance or security.
In-depth knowledge of cloud security best practices and compliance frameworks (e.g., GDPR, HIPAA, PCI-DSS).
Professional-level cloud certifications (e.g., AWS Certified Solutions Architect – Professional, Microsoft Certified: Azure Solutions Architect Expert, Google Cloud Professional Cloud Architect) are a plus.
Exceptional analytical and strategic problem-solving skills, with the ability to correlate and troubleshoot complex issues across diverse platforms.
Excellent communication, documentation, and mentoring skills, with the ability to translate complex technical concepts for both technical and non-technical audiences, and a solid understanding of the project management lifecycle.
Bachelor's or Master's degree in a relevant field, or an equivalent combination of education and work-related experience.
Job details are sourced from the employer's original posting.
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IHG is a global hospitality company that operates and franchises a broad portfolio of hotel brands.