Builds and maintains a network of sources from which to identify new sales leads.
Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
Demonstrates the functions and utility of products or services to customers based on their needs.
Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
Maintains detailed reports of sales activities including calls, orders, sales, lost business, and any customer or vendor relationship problems.
Provides periodic territory sales forecasts.
Performs other duties as assigned.
Participate in marketing events such as seminars, trade shows, and telemarketing events.
Follow-up for collection of payment.
Coordinate shipping schedules and delivery of merchandise and services.
Provide on-the-job training to new sales employees.
Job details are sourced from the employer's original posting.
