Operations Support Coordinator

Based in Rotorua | Supporting Kinleith & Rotorua
15–20 hours per week | Monday to Friday

Be the go-to problem solver that keeps our operations running smoothly.

We’re looking for a part-time Operations Support Coordinator who thrives on variety, works well on the ground with the team, and provides vital support to our Southern Regional Manager, who oversees three busy branches.

This is a part-time role working 15–20 hours per week across five days, Monday to Friday.

About the Role

This is a mix of administration, sales order processing, and operational support. One moment you’ll be sending out customer orders, the next you’ll be helping the Regional Manager with reporting, data entry, or supporting teams across Kinleith, Kawerau, and Rotorua.

It’s not a desk-only role. We need someone who’s proactive, flexible, and ready to jump in wherever problems need solving.

What You’ll Do

• Process and dispatch customer sales orders.
• Act as the first point of contact for customer enquiries.
• Support the Regional Manager with reporting, administration, and coordination across three branches.
• Assist with invoicing, job tracking, and financial coding.
• Provide branch support, from Work Packs to vehicles and site administration.
• Step in to solve problems and keep operations moving on the floor.

What We’re Looking For

• Experience in administration, operations, or customer service.
• Confident with systems and strong computer skills.
• Flexible and adaptable, and comfortable juggling changing priorities.
• A practical problem-solver who enjoys variety in their day.
• Strong communication skills and a team-player attitude.

Hours of Work

This is a part-time position working 15–20 hours per week, spread across five days, Monday to Friday.

Why Join Us?

At IMG, we’re a trusted name in engineering and maintenance services across New Zealand. Joining our team means being part of a company that values collaboration, continuous improvement, and working smarter.