Connection Specialist I, II or III

Connection Specialist I, II or III

Location: Sioux City, Iowa
Department: Install
Employment Type: Full-Time

Connect Communities. Grow Your Career. Make an Impact.

At ImOn Communications, we’re more than a technology provider, we’re a team of people passionate about keeping our community connected. As a Connection Specialist you will install, operate, inspect, maintain, and service all ImOn’s high speed data and digital phone equipment. You will also conduct safe and efficient operations and maintenance of various tools and equipment.

Schedule: Monday - Friday 8:00am – 5:00pm; including an on-call rotation schedule once trained.

What You’ll Do

• Setup service for customers, installing, connecting or adjusting equipment.
• Test equipment to ensure proper functioning.
• Travel to customers’ premises to install, maintain, repair electronic reception equipment or accessories.
• Measure signal strength at utility pole or customer premises, using electrical test equipment.
• Inspect or test lines or cables, recording and analyzing test results, to assess transmission characteristics and locate faults or malfunctions.
• Responsible for splicing of drops.
• Reading/interpreting splicing documents and installation prints
• Assisting with infrastructure maintenance
• Participate in the on-call rotation for both residential and commercial service.

What We’re Looking For

• Strong communication and customer service skills
• A positive, professional attitude, even in challenging situations
• Technical curiosity and a willingness to learn
• Dependability and attention to detail
• Ability to work independently and as part of a team
• Comfortable working outdoors and at heights (ladder work, crawl spaces, etc.)