Project Coordinator/Inside Sales

Tom Barrow Company is a premier manufacturer’s representative in the HVAC industry, offering a wide range of commercial and industrial HVAC products across the Southeast. Known for our strong client relationships and technical expertise, we serve engineers, contractors, and building owners with reliable, high-performance solutions.

As part of the Impact Climate Technologies (ICT) family of companies, we are backed by a leading HVAC solutions platform serving customers across North America through 36 locations. Together, we support mission-critical environments—from data centers and healthcare to complex commercial facilities.

Our work is guided by ICT’s RECIPE values—Respect & Collaboration, Excellence Always, Customer Commitment, Integrity First, People-Centered leadership, and Expertise & Innovation. These principles shape how we work with our customers, support our teams, and partner with one another every day.

We take a forward-thinking approach, delivering scalable, energy-efficient, and reliable solutions while building long-term partnerships through exceptional service, technical expertise, and support.

The Project Coordinator / Inside Sales Assistant supports Outside Sales Engineers by providing timely estimates, managing post-sale project coordination, and ensuring a high level of customer service. The role involves interpreting construction documents, preparing quotations, and overseeing multiple projects from bid through completion. Success in this position requires strong organizational skills, technical aptitude, and a proactive, customer-focused approach. Hands-on training will be provided.

Key Responsibilities

• Interpret construction plans and specifications to perform material take-offs and select HVAC materials based on project requirements

• Use manufacturer software to price materials and prepare detailed quotations for customers

• Manage post-sale activities including job booking, submittals, order entry, billing, and expediting

• Serve as a liaison between Outside Sales Engineers, factory representatives, and customers

• Maintain accurate documentation and communication throughout the project lifecycle

• Coordinate and prioritize multiple projects (30–150 active jobs) at various stages

• Assist with freight claims, factory invoices, stock sales, and credit card transactions

• Submit prior approval requests and maintain the branch bid list

• Mentor and support the quotation process as needed

Qualifications

• Engineering degree (Mechanical preferred), Building Construction degree, or comparable industry experience preferred

• Inside sales or project coordination experience, preferably in commercial HVAC 

• Strong technical aptitude and product knowledge

• Proficiency in Microsoft Windows and manufacturer-specific software for quoting and project management

• Excellent organizational and time management skills

• Ability to multitask and adapt to shifting priorities in a deadline-driven environment

• Strong communication and customer service skills with a “can-do” attitude

• Ability to work independently and collaboratively