INA KESS is a Swiss luxury brand that crafts beautiful clothes designed to move and live in. Founded in 2015, the brand was built on a vision to design from the wearer’s perspective -creating pieces that embody effortless comfort while seamlessly accompanying a woman through every moment of her day, regardless of place, time, or occasion. Each design is meticulously sketched, developed, and fitted in the INA KESS Atelier in Switzerland, then crafted with precision by leading manufacturing partners in Portugal. Made to last. Tailored to move forward.
We are looking for an experienced and reliable Sales Associate (80%) to join INA KESS Ltd. at GRIDX in Luxembourg.
GRIDX is a unique multi-experience destination in Luxembourg, bringing together retail, gastronomy, events, art, mobility and entertainment. Our aim is not simply to offer visitors a shopping experience, but to create a truly special and memorable experience.
In this role, you will represent INA KESS on-site and act as the key point of contact for our discerning clientele.
Your Responsibilities
- Actively and individually advise and assist our customers on the sales floor
- Build positive customer relationships and ensure an outstanding service experience
- Actively sell and present our products and services
- Identify customer needs and develop appropriate solutions
- Ensure an attractive, well-maintained and brand-appropriate presentation of the sales floor
- Support goods receiving, product care, replenishment and inventory management
- Process sales and cash register transactions
- Support events, pop-ups and special activities at the location
- Actively contribute to the INA KESS customer experience
- Work closely with the team and the various partners within GRIDX and INA KESS
- Take on additional organisational and operational tasks as part of the day-to-day business
Your Profile
- Professional experience in sales, retail, customer service or a comparable customer-facing role
- Strong customer and service orientation, with a genuine enjoyment of direct interaction with people
- Very good or fluent French skills
- Good English skills; German and/or Luxembourgish are an advantage
- Confident and professional appearance with excellent communication skills
- Strong sales skills and the ability to actively approach customers and inspire them about products and experiences
- Reliable, responsible and independent working style
- Flexibility and willingness to work on weekends as well as during events and special occasions
- Team player who enjoys working in a dynamic and varied environment
- Willingness to contribute ideas proactively and, when required, take on tasks beyond traditional sales responsibilities
What We Offer
- A varied position in a unique and innovative multi-experience destination
- Direct interaction with diverse national and international customers
- A modern working environment with short decision-making processes
- A motivated and international team
- Varied responsibilities with a high degree of autonomy
- The opportunity to become part of a forward-thinking retail concept
- Attractive employee benefits and exclusive insights into our latest collections
We look forward to receiving your complete application, including your CV and employment references, via the following link:
https://inakess.bamboohr.com/careers/99
