Your key responsibilities include:
- Contact customers to educate them about seeking third party claim recovery for their IncomeShield claims;
- Assist the customers, wherever possible, in their third party claim recovery journey;
- Build relationship with the customers to secure future third party claim recoveries;
- Attend to enquiries raised by customers relating to their IncomeShield claims;
- Check payment details made by third party insurers to allocate these payments correctly to their respective claim;
- Undertake any other duties and projects assigned by the supervisor.
Qualifications
- Possess a Degree/Diploma or equivalent
- Experience in the insurance industry with relevant insurance qualifications will be advantageous
- Customer centric with good customer servicing skills
- Team player and self-motivated
- Strong writing and communication skills
- Meticulous with a keen eye for details
