- Location: Switzerland
- Department: Client Team
- Reports To: Client Partner
- Job Type: Full-Time
Role Overview:
As the Client Partner, you will be the driving force behind the commercial expansion and strategic health of multiple key accounts within Switzerland. This role requires an entrepreneurial, growth-oriented mindset combined with strategic vision, executive leadership, and deep financial acumen. You will act as a bridge between senior client stakeholders and internal teams, shifting the focus from standard account management to proactive business development, organic account scaling, and revenue maximization
Key Responsibilities:
1. Commercial Growth & Business Development
- Actively identify, pursue, and close organic growth opportunities within existing client accounts to expand Incubeta’s footprint.
- Lead high-impact new business pitches and drive the strategic onboarding of new, high-tier clients.
- Monitor market trends, digital innovations, and competitive activity to pitch forward-thinking solutions that drive proactive growth for both the client and Incubeta.
- Act as a trusted advisor to unlock new client budgets by connecting their business challenges with Incubeta's digital marketing, data, and technology solutions
2.Client Relationship & Partnership Management
- Serve as the primary point of contact and trusted strategic growth advisor for senior-level client stakeholders.
- Build, nurture, and maintain long-term, high-value relationships by deeply understanding client business objectives and positioning Incubeta as an indispensable partner.
- Lead regular performance and strategic growth reviews, ensuring client satisfaction remains high through solution-oriented problem-solving
3. Team Leadership and Development:
- Oversee client tea, ensuring that they are effectively managing client accounts.
- Mentor and coach account directors, account managers and executives, fostering professional growth and ensuring high performance.
- Encourage collaboration and communication within teams to ensure timely and effective project delivery.
4.Operational & Project Oversight
- Maintain executive oversight over the successful delivery of complex projects, ensuring they are executed on time, on budget, and completely aligned with growth expectations.
- Partner closely with the technical and creative delivery teams to maintain the highest quality of work.
- Manage high-level client escalations, resolving critical conflicts and crises swiftly to safeguard the partnership.
Key Skills and Experience:
- Leadership: Ability to lead, motivate, and develop high-performing teams.
- Client Focus: Deep understanding of client needs and a proactive approach to exceeding expectations.
- Strategic Thinking: Ability to think big-picture and long-term, aligning actions with strategic goals.
- Financial Acumen: Strong understanding of financial principles, including budgeting, forecasting, and profitability.
- Communication: Exceptional interpersonal and presentation skills, able to influence and manage stakeholders at all levels.
- Project Management: Strong organizational skills with the ability to manage multiple projects simultaneously.
- Business Development: Strong ability to identify growth opportunities
- Problem-Solving: Ability to resolve conflicts and manage crises effectively and efficiently.
Required Qualifications
- Bachelor's degree in Business, Marketing, Communications, or a related field.
- 5+ years of experience in account management, preferably in an agency setting.
- Proven track record of managing and growing client accounts.
The company
Incubeta is a digital marketing consultancy with a focus on bringing together the best people, technology, and data. Our specialists build solutions that embrace the power of technology, and the truth of data and add a spark of human creativity. We help advertisers, agencies and publishers get the most from digital for their business.
Our mission is to help brands grow on platforms such as Amazon with the reach and data available while helping to ensure brand safety and intellectual property. Marketplaces are a complex ecosystem where many different specialisms converge, which is why we have an experienced team. At Incubeta, we work daily with leading brands such as BIBS, Urtekram, Zizzi, Eva Solo, Hummel, and many more.
We know our people are what sets us apart and we strive to provide a diverse and inclusive workplace that helps every individual realize their full potential through a rewarding career. When you speak to us, you’ll hear our culture shine through. We have a great company culture and fun working environment that will make your work life a lot easier. There will be plenty of development opportunities as Incubeta continues to grow. When you work with us, you’ll be an influential piece of what makes us a winner of Campaign Magazine’s Best Place to Work.
