Primary Responsibilities:
- Develops and enhances training programs for Insurance Agents.
- Provides support for Agents in Insurance concepts and sales.
- Designs training resources for all insurance products and systems.
- Facilitates sales training using a variety of methods, including live presentations, web conferencing, computer-based training, and one-on-one contact with Agents.
- Continuously assesses, develops, and improves their training programs.
- Gathers and compiles information regarding trainings and analyzes and adjusts discrepancies.
- Creates training using storyboards.
- Attends conferences related to talent development.
Minimum Knowledge and Requirements:
- High School diploma or GED equivalent. Bachelor’s degree in education, Business, Communications, or related field preferred.
- 5-7 years of training and facilitating experience.
- Knowledge of adult learning principles.
- 3 years of experience developing instructor-led and self-guided training courses and materials.
- Some sales training experience. Insurance sales training experience preferred.
- Interpersonal and analytical skills.
- Must be able to communicate effectively, both orally and in writing.
- Ability to guide and motivate others.
- Ability to explain concepts, systems, and procedures to help develop professional.
- Must have effective utilization of computer systems including company and industry related software for essential job functions.
- Must be able to travel to other offices for trainings about 25% of the time.
- Must maintain a minimum performance standard for trainers at all evaluation point.
- CPTM or other training related certifications preferred.
- Extensive knowledge of adult learning principles.
- Excellent critical thinking skills and presentation skills.
- Must be able to stay abreast of new industry trends and advances.
- Experience conducting learning needs assessments to identify problems and/or performance gaps and determine the requirements of either the revision of existing learning and development programs or the development of a new solution contributing to new growth opportunities.
- Experience evaluating the effectiveness of training programs and provide feedback to management and leadership.
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