Public Safety Telecommunications Officer - Dispatcher

Schedule:  Full-Time Rotating Shifts (6pm to 6am OR 6am - 6pm)

Work Location:  Methodist Hospital (Onsite)

Department Supported:  Public Safety

Primary Responsibilities: 

Serves as a vital communication link between the IU Health Department of Public Safety and the guests and team members of IU Health. Works independently in a high-stress environment while receiving and evaluating incoming emergency and administrative calls for service.

Triages requests for service, provides guidance and assistance, and coordinates appropriate responses. Utilizes proper radio communication. Enters and maintains accurate computer records in various programs, including a Computer Aided Dispatch System. Completes all annual training and certification requirements.  Assists with various administrative duties as necessary.

Candidate Requirements: 

• High School Diploma/GED is required.
• Requires 0-3 years of relevant experience.
• Must not have convictions for felony or violent misdemeanor offenses.
• Requires working knowledge of computers and various software programs.
• Must be able to pass a pre-employment background investigation and drug screen.
• Must be able to obtain IDACS/NCIC certification and access.
• Have never had law enforcement officer license denied by final order or revoked.
• Not currently on suspension or have a voluntary surrender of a law enforcement license currently in effect.

Candidate Preference: 

• Associate's Degree is preferred.

About Us

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.