Registration Specialist I-Float

POSTING

Schedule: Monday–Friday, 8:00 AM – 4:30 PM

Location: Outpatient Offices (must be flexible to work in multiple locations)

About the Role

We are seeking a Float Registration Specialist to support outpatient clinics by ensuring smooth patient flow and accurate registration processes. This role is ideal for someone who thrives in a dynamic environment and enjoys helping teams where needed.  Onboarding includes Cerner training and shadowing with other registration float employees to learn multiple office workflows.

Key Responsibilities

· Facilitate patient flow from entry to destination in a timely, professional manner

· Obtain and verify financial and demographic information for accurate billing and clinical outcomes

· Schedule appointments and procedures

· Interview patients for medical information and explain charges and policies

· Validate and enter charges into appropriate systems; collect necessary payments

· Answer incoming calls and direct patients and visitors appropriately

Top Skills Needed for Success

· Customer Service

· Team Player

· Positive Attitude

· Compassion

· Healthcare experience

Culture

This role supports short-staffed clinics, requiring flexibility and adaptability.

Training & Success

· Initial training onsite with experienced team members

· Expected to work independently within 3 months

Qualifications

· High School Diploma/GED required

· Prefer relevant experience in a healthcare setting

· Ability to learn and retain medical coding (ICD-10, CPT) preferred

· Ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred

· Basic proficiency in MS Office (Word, PowerPoint, Excel)