Enforcement Officer - Ottawa

We’re looking for a reliable and detail-oriented individual to play a key role in maintaining the smooth operation and professional appearance of our parking facilities across Ottawa. Reporting directly to the Operations Manager, you’ll be at the heart of our day-to-day operations—ensuring our locations are clean, safe, and fully functional for every customer who enters.

If you take pride in hands-on work, enjoy solving practical problems, and thrive in a role where no two days are the same, this is your opportunity to make a visible impact while working both independently and as part of a supportive team.

Why work at Indigo Park Canada?

• Independent work environment
• Opportunity for career growth
• Referral bonuses
• Be part of a trusted organization focused on service excellence

Responsibilities

• Conduct regular walkthroughs and inspections of the property.
• Ensure common areas, entrances, walkways, and surrounding grounds remain clean, safe, and presentable.
• Identify and report damaged equipment, safety hazards, cleanliness concerns, or other deficiencies.
• Replace basic supplies and keep storage and work areas organized.
• Place signage, barriers, or safety cones when required.
• Monitor equipment and facilities for visible signs of damage or malfunction.
• Submit maintenance requests and follow up with management, contractors, or service providers.
• Maintain accurate inspection and incident records.
• Assist customers, visitors, and employees with general site-related questions.
• Support seasonal upkeep activities, such as monitoring snow and ice conditions.
• Follow all workplace health and safety policies and procedures.
• Perform other related duties as assigned.

Qualifications

• Good communication skills
• High degree of attention to detail
• Experience using basic hand tools & equipment (jigsaw, screwdriver, trimmer, etc.)
• Excellent time management
• Ability to work as a team member under minimal supervision
• Valid provincial drivers license and clean abstract

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Indigo Park Canada is the leading provider of parking, transportation, logistics, and consulting services in the country, with over 1,000 locations nationwide. The company’s activities span the entire mobility and parking value chain, including on-street parking services, a comprehensive digital offering, parking enforcement and public space management, as well as soft mobility and last-mile logistics solutions that optimize the use of available urban space to better serve cities and their citizens.

Indigo’s workforce reflects a diverse range of ages, profiles, and roles. We promote inclusion through an equal opportunity policy and are committed to preventing all forms of discrimination in recruitment and workplace relationships. Applications from all qualified individuals are encouraged. In accordance with the Human Rights Code, accommodations are available upon request during the recruitment and selection process.