DUTIES & RESPONSIBILITIES:
• Test, diagnose and repair electro-mechanical equipment utilizing an array of test equipment including oscilloscopes, radio test sets and signal analyzers
• Test, diagnose and repair PCBA’s down to component level in accordance with IPC level 2 and 3
• Safety test customer and production equipment
• Enter symptom, fault diagnosis and fix onto appropriate IT systems and fault databases
• Accurately record productive and non-productive hours on our ERP system
• Forecast and monitor job costs (labor and materials) to ensure repairs remain economical / profitable. Liaise with supervision in the event products are forecast to be beyond economic repair.
• Monitor and implement CSD actions and change notices to upgrade customer equipment as required
• Recognize repeat failures within repairs and highlight trends to production engineering and supervision
• Ensure all equipment is within calibration and appropriate safety certifications (PAT) prior to use
• Maintain the job status on our IT systems including T-Card and ERP
• Produce test and repair customer documentation
• Provide updates to Customer Services Department on customers’ equipment repair status, & repair costing
• Apply ‘5S’ and LEAN manufacturing techniques to the workplace
• Report any difficulties/problems/concerns to the Supervisor.
• Conduct other Product Technical Services tasks as requested by the Supervisor
• Understand and comply with Company and departmental policies and procedures
QUALIFICATIONS:
EDUCATION & EXPERIENCE:
REQUIREMENTS:
Job details are sourced from the employer's original posting.
Open job postingAbout the company
Indra is a global technology and consulting company that offers solutions and services in the areas of defense, transportation, energy, financial services, telecommunications, and public administrations.