Embark on an exciting journey with us as a Strategy & Operations Specialist for our Intercity Vertical in LATAM macroregion! You will play a pivotal role in managing and expanding our Intercity business line across 13 countries in Latin America, overseeing the operations in current cities, launching new geographies and new products, and driving our key metrics improvements. You will also be engaged in various cross-functional projects affecting the Intercity business in all of our countries across the globe
If you are passionate about fostering a people-oriented business culture and possess a solid background in Business Development / Operations along with expertise in Data Analysis, we eagerly await your CV!
Please notice that CVs in English will be considered primarily.
- Grow our Intercity vertical across 13 countries in LATAM macro region, initiate activities and projects to reach our main business KPIs.
- Monitor our business metrics and improve them by launching and executing different initiatives to acquire/retain both passengers and drivers.
- Participate in strategy development based on market & competitors analysis for Brazil, LATAM and for the whole Intercity vertical globally.
- Generate & validate product, marketing or operational hypothesis through A/B test to improve our product
- Manage cross-functional projects with other teams: Product, Analytics, Marketing, Driver’s Acquisition, Ride-hailing, Customer support etc.
- Conduct regular quantitative marketplace & product metrics analysis to discover inefficiencies and identify growth opportunities.
- Launch surveys and conduct phone and field interviews with our passengers and drivers.
- Bachelor's degree and/or Master's Degree in Economics/ Econometrics/ Engineering/ Mathematics/ Statistics/Business/Management.
- 3+ years of experience in the mobility /ride-hailing/ B2B & B2C delivery, e-commerce marketplaces in a data-heavy role (business/product/marketing/ops analyst), ideally with B2C products.
- Enjoy working with numbers and applying a data-driven approach to problem-solving.
- Have practical work experience with analytical tools such as SQL and Excel.
- Have experience with hypotheses generation and testing them via MVP solutions.
- Fluent English and Spanish speaker and native Portuguese.
- Ready and know how to conduct custdevs, generate and check hypotheses (we love field work and speaking with our passengers and drivers);
- Ready for business trips in Brazil and abroad.
- Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
- Develop your professional skills with access to mentoring, career consulting, and learning programs.
- Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
- Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
- Work alongside people who take initiative, speak openly, and challenge themselves to grow.
- Improve your language skills through co-financed courses and internal speaking clubs.
Please note: final benefits may vary by location — country.
