Job Overview:
- We are seeking a Senior AI Flows Developer to join our growing engineering team. This role is ideal for an experienced developer with a background in computer engineering, computer science, mathematics, biomedical engineering, or a similar scientific field. You will have the opportunity to contribute directly to the evolution of our products in a dynamic and rapidly growing SaaS environment. Working closely with a multidisciplinary team, you will help design and build AI‑driven solutions while influencing technical decisions and product direction, ultimately helping the company reach the next level.
Responsibilities / Expected Knowledge:
- For this role, we expect you to have knowledge of:
- Computer Science fundamentals such as Large Language Models (LLMs), Object-Oriented Programming, data structures, communication protocols, and knowledge bases
- Advanced prompting techniques (agents, tools, and mechanisms that influence agent behavior)
- C#, or strong experience in another programming language such as Python or JavaScript, with openness to work with multiple technologies
- Development of conversational or AI-driven flows, including low-code environments
- Integration and use of REST APIs
- Data formats and communication protocols such as JSON, XML, and gRPC
- Strong English communication skills
- Minimum of 5 years of professional experience and a degree in Computer Science or a related field
What You Will Learn With Us:
- Development of highly scalable global software systems
- Advanced use of C# and modern backend practices
- Prompt engineering and AI-driven development
- Cloud infrastructure with Microsoft Azure (and potentially AWS)
- Working in a dynamic and highly technical environment focused on disruptive projects
- Participation in large, multidisciplinary teams driving deep digital transformation, particularly in customer service and digital customer interaction channels..
What We Expect From You:
- Resilience and strong tolerance for frustration when dealing with debugging and limited documentation
- Ability to stay focused and work effectively in complex environments
- Comfort working with uncertainty and exploring new technologies
- Proactive attitude and strong sense of ownership
- Ability to advocate for improvements in product quality, security, and performance
- Write clean, maintainable, and scalable code
- Review and refactor both new and existing source code
- Strong collaboration skills and a team‑oriented mindset
- Flexible and adaptable approach to tasks
- Experience with customer contact center environments (e.g., conversational flows, authentication steps, user journey design, and real-time customer interactions) is considered a strong plus.
