This open position encompasses activities related to the management of user access and Business Support for a client applications
- Test requirements for new business implementations
- Identify automation opportunities
- Participation and management of projects related to business application needs
- Identifying technical errors to improve performance of remote business applications
- Assist in software installations and configurations
- Participate in workshops and follow-ups regarding business activities
- Asset Management Control
- Review user identities and work with applications Business Owner, Technical Owner and Access management to perform any required corrective / preventive actions
- Perform user account management tasks, such as creating, modifying, and deactivating user accounts
- Monitor and analyse IAM-related logs and reports to identify potential security issues or unauthorized access attempts
- Assign and revoke access rights as needed
- Ensure compliance with security standards and regulations
- Link external IT helpdesk support to local business needs
- Monitor and follow-up the activity performed by external IT Helpdesk service"
- Assist in software installations and configurations
- Review user identities and work with applications Business Owner, Technical Owner and Access management to perform any required corrective / preventive actions
- Monitor and follow-up the activity performed by external IT Helpdesk service
- Participation and management of projects related to business application needs
Technical Skills:
- Minimum 1 year of experience in similar activities
- ServiceNow
- Active Directory
- Systematic, autonomous and logical thinking
- Microsoft Office 365
Language Skills:
- English – Expert
- French – Notions
Soft Skills:
- Ability to work independently and in a team environment. Work in a team and communicate effectively, being a good listener, reliable.
- Good listening and questioning ability.
- Ability to plan work ahead and to prioritize workload.
- Respect the procedures, methodologies and directives.
- Good learning skills.
Other details:
Ability to travel within Portugal
